iTasksBot.com
Trello
Todoist
Asana
Basecamp
ClickUp
monday.com
Notion
HelpScout
Freshdesk
Zendesk
LiveAgent
Intercom
Front
Zoho Desk
Salesforce Service Cloud
iTasks is a Telegram-native workspace that combines task management, team collaboration, HelpDesk channels, and AI integrations in one Mini App. Teams can create tasks, Kanban boards, deadlines, priorities, subtasks, attachments, comments, time logs, and workflow automation without installing another app or leaving Telegram.
The HelpDesk module lets you connect or create Telegram bots in one click. Each bot becomes an incoming support channel: customers write to the bot they already know, while your team replies from iTasks, assigns owners, changes statuses, adds internal notes, and links conversations to tasks.
With AI API, external assistants such as ChatGPT, Claude, Gemini, Codex, Cursor, OpenClow, or any MCP/OpenAPI-compatible tool can work with your workspace through a secure link. AI can search tasks, create and update tasks, change statuses, add comments, read HelpDesk conversations, send replies, add internal notes, and create tasks from customer requests.
iTasks is ideal for small teams, SaaS products, agencies, support teams, and builders who run operations through Telegram and want tasks, support, and automation in one place. Free plan available for small teams; PRO unlocks larger workspaces and AI-powered operations.
iTasksBot.com HelpScoutiTasksBot.com's answer
iTasks is built where many small teams already work: inside Telegram.
It combines task management, Kanban boards, time tracking, workflow automation, team voice rooms, HelpDesk channels, and AI integrations in one Telegram Mini App.
The most unique part is the HelpDesk + AI layer. Teams can connect or create Telegram bots as support channels, manage incoming customer conversations inside iTasks, link them to tasks, and let external AI assistants work with tasks and HelpDesk conversations through a secure workspace-scoped connection link.
iTasksBot.com's answer
Choose iTasks if your team already communicates or supports customers in Telegram and you want less app switching.
Traditional tools like Trello, Asana, Jira, Freshdesk, or Zendesk are powerful, but they usually sit outside the place where small teams actually talk to each other and to customers. iTasks keeps tasks, support conversations, files, comments, voice rooms, workflow automation, and AI-powered operations inside Telegram.
It is especially useful for small teams that want a fast start, a lightweight HelpDesk, and AI assistants that can turn messages and customer requests into structured work.
iTasksBot.com's answer
iTasks is built for Telegram-first teams.
The primary audience includes small SaaS teams, agencies, product teams, service businesses, online communities, e-commerce teams, and founders who already use Telegram for daily work or customer support.
It is especially useful for teams that receive customer requests through Telegram bots and want to manage tasks, support conversations, team collaboration, and AI automation in one shared workspace.
iTasksBot.com's answer
iTasks started from a simple problem: our small team used Telegram for communication and a separate task tracker for work. We were constantly switching between apps, losing context, and turning chat messages into tasks manually.
The first idea was simple: what if the task tracker lived exactly where the team already communicates?
That became iTasks: a Telegram Mini App for task management, Kanban boards, deadlines, time tracking, workflow automation, and voice rooms.
The product has since expanded into HelpDesk channels and AI API integrations, so teams can now manage customer requests from Telegram bots and connect external AI assistants to help with tasks, statuses, replies, notes, and support workflows.
iTasksBot.com's answer
iTasks is built around Telegram Mini Apps and Telegram bot integrations.
For AI connectivity, iTasks supports remote MCP and OpenAPI + REST, allowing compatible external assistants and automation tools to discover and work with workspace operations.
The product also uses a web application backend for task management, HelpDesk conversations, workflow automation, time tracking, comments, notifications, and workspace data isolation.
iTasksBot.com's answer
We do not publish named customer logos yet.
iTasks is currently best suited for:
Based on our record, HelpScout seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 3 years ago
Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: over 4 years ago
Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Todoist - Todoist is a to-do list that helps you get organized, at work and in life.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.
LiveAgent - LiveAgent is a fully-featured live chat and help desk software with AI functions. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!