Software Alternatives, Accelerators & Startups

Intruder VS Zendesk

Compare Intruder VS Zendesk and see what are their differences

Intruder logo Intruder

Intruder is a security monitoring platform for internet-facing systems.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • Intruder Landing page
    Landing page //
    2022-05-04
  • Zendesk Landing page
    Landing page //
    2024-05-06

Intruder videos

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Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Intruder and Zendesk)
Security
100 100%
0% 0
Customer Support
0 0%
100% 100
Web Application Security
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intruder and Zendesk

Intruder Reviews

10 Best Burp Suite Alternatives For Windows In 2023
Intruder is an online web application scanner that scans your private and publicly accessible servers, endpoints, cloud servers, and websites to ferret out vulnerabilities. It can easily find weaknesses like misconfiguration, weak passwords, SQL injections, and XSS among many others.
Best Burp Suite Alternatives (Free and Paid) for 2023
Offering industry-leading security checks, continuous monitoring and an easy-to-use platform, this tool keeps businesses of all sizes safe from malware and hackers. By integrating Intruder with your cloud platforms, you can maintain perfect visibility of your system and synchronize target scans.
10 Best Tenable Nessus Alternatives For 2021 [Updated List]
Verdict: Intruder allows you to continuously monitor your entire IT network infrastructure in a bid to reduce your attack surface. It generates comprehensive technical reports and analysis with the help of a reliable threat intelligence database to instantly detect and suggest remedial actions to patch the vulnerability. It is excellent when it comes to compliance report...

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, Zendesk should be more popular than Intruder. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intruder mentions (4)

  • Ask HN: Who is hiring? (October 2022)
    Intruder (https://intruder.io) | Various Engineering roles | Full-Time | London | REMOTE optional (UK or nearby timezone required) Intruder is a SaaS platform that helps companies easily identify their cyber security weaknesses, and fix them, before they get hacked. We're a fast growing startup, over 2200 customers from around the world love our product. Tech stack: Ruby on Rails and Python/Django back-end apps.... - Source: Hacker News / over 1 year ago
  • Someone is trying to break into my NAS at my office
    Use something like intruder.io to scan your external IP address and see if its available from the outside, and take action as necessary. Source: over 2 years ago
  • Boss wants vulnerability scans completed on Linux servers and WordPress websites.
    Well the good-(ish) news is that like I said, regardless of the platform, intruder.io if the website (wordpress) is available from the internet intruder will scan it and produce a good report of any vulnerabilities and recommendations to fix. If you need a better report of vulnerabilities (which includes missing patches and what not) you can install the Nessus agent on the hosts and it too will report back to... Source: about 3 years ago
  • Ask HN: Who is hiring? (April 2021)
    Intruder (https://intruder.io) | Mid + Senior Software Engineer | Full-Time | London | REMOTE optional (UK or nearby timezone required) Intruder is a SaaS platform that helps companies easily identify their cyber security weaknesses, and fix them, before they get hacked. We're a fast growing startup, over 1000 customers from around the world love our product. Tech stack: Ruby on Rails and Python/Django back-end... - Source: Hacker News / about 3 years ago

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing Intruder and Zendesk, you can also consider the following products

Acunetix - Audit your website security and web applications for SQL injection, Cross site scripting and other...

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Nessus - Nessus Professional is a security platform designed for businesses who want to protect the security of themselves, their clients, and their customers.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

HackerOne - HackerOne provides a platform designed to streamline vulnerability coordination and bug bounty program by enlisting hackers.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!