Intercom
Zendesk
Freshdesk
Drift
LiveAgent
tawk.to
LiveChat
Crisp Chat
Zimbra
iRedMail
Roundcube
mailcow
Thunderbird
Microsoft Exchange Server
Postfix
Microsoft Outlook
Zimbra is the trusted email and collaboration platform and productivity suite that includes contacts, calendar, tasks, chat and file sharing, plus videoconferencing, document editing, and file storage. Built on an open source core, it features a modern interface, pre-integrations with popular third-party apps like Zoom, Slack and Dropbox, and can be deployed in the cloud or in on-prem and hybrid environments. Enterprises, governments, financial institutions, service providers and remote teams around the world rely on Zimbra to support complex privacy, data sovereignty and security requirements. Today, Zimbra powers hundreds of millions of mailboxes on desktop and mobile devices in more than 140 countries, and is offered by more than 500 BSPs and 2,000 channel partners. Also available now for small and medium-sized business is Zimbra Cloud, starting at $2.95 per month for 30 GB of storage. Visit www.zimbra.com to learn more and begin a free trial.
Intercom ZimbraIntercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.
Based on our record, Intercom seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
iRedMail - A fully fledged, free email server solution, an open source project (GPL v2).
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Roundcube - Web-based IMAP email client
Drift - A messaging app that helps you grow your business.
mailcow - An open source mailserver suite.