Intercom
Zendesk
Freshdesk
Drift
tawk.to
LiveChat
LiveAgent
Crisp Chat
Wannadocs
HelpDocs
HelpSite
HelpJuice
SkipFlag
Dealspotr
Qnapi
Support Hero
Build a stunning, easy-to-manage product docs To create a high-quality knowledge base, you need to focus on creating content, we make a lot of efforts to save you from technical details and give you access to the best solutions in supporting your customers.
Knowledge Base Portal The Portal is a knowledge management system for content producers. It's the heart of the Wannadocs that is available only for knowledge base owners and editors. Here you will create and edit articles, see Analytics, manage Project settings and Team.
Content Nesting: Articles and categories can be deeply nested. Try drag and drop it!
Rich Embeds: Figma, Airtable, Codepen, Github, Typeform, YouTube, Vimeo.
Content Importing Import content directly from Notion, Google Docs, Github Wiki.
Knowledge Base Website The Website is a knowledge base that is available for content consumers. It's a result of your content creation. Fast and robust, mobile-friendly, and SEO-optimized application. Here your customers or colleagues will get your Knowledge Base.
Fast Loading: Content compressed and cached. High Google PageSpeed results!
Popular Translations: English, Russian, German, French, Spanish, Portuguese, and Ukrainian.
Content Delivery Network: Uploaded images stored in the CDN that allows getting articles faster.
Intercom WannadocsNo features have been listed yet.
Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.
Based on our record, Intercom seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
HelpSite - HelpSite is a simple service to help your setup the perfect support centre or help site.
Drift - A messaging app that helps you grow your business.
HelpJuice - Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.
