Software Alternatives, Accelerators & Startups

Intercom VS Tribe.so

Compare Intercom VS Tribe.so and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Tribe.so logo Tribe.so

Tribe is a white-label platform, empowering the new generation of online communities.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Tribe.so Landing page
    Landing page //
    2023-05-09

Tribe allows you to build fully customized and modern online communities where the members can connect under your brand. Tribe Platform is highly modular, offers a comprehensive API, embeddable widgets, vibrant ecosystem of apps and integrations. The key features include AI-based activity feed, groups, topics, custom domain, SSO, gamification, internationalization, and virtual currencies.

Intercom

$ Details
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Tribe.so

Website
tribe.so
$ Details
freemium $85.0 / Monthly (Plus plan - Unlimited users)
Release Date
-

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Tribe.so videos

Create your own social media community with TRIBE.so

More videos:

  • Review - Tribe.so walkthrough and quick review - build your own Facebook-like community

Category Popularity

0-100% (relative to Intercom and Tribe.so)
Customer Support
100 100%
0% 0
Community Platform
0 0%
100% 100
CRM
100 100%
0% 0
Project Management
0 0%
100% 100

User comments

Share your experience with using Intercom and Tribe.so. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Tribe.so

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Tribe.so Reviews

12+ Brilliant Patreon Alternatives to Monetize Your Audience
Paid plans start from $85 and $249 per month or more for large enterprises or those in regulated industries. Tribe also offers a free plan for individuals or smaller businesses. We also had a lifetime deal available for Tribe on Appsumo.
10 Best Patreon Alternatives
You can use Tribe to give your brand social dimension and engage users for further discussion and connection under your brand. Users can follow, explore, ask questions, start discussions, comment, upvote, and share different content types.

Social recommendations and mentions

Based on our record, Intercom should be more popular than Tribe.so. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

Tribe.so mentions (3)

  • Open Source Community/forum platform
    I've been researching a few up and coming community platforms such as tribe.so circle.so pensil.in beam.gg which by initial looks they all seem to share similar frameworks and styles which I'm really impressed by. It's sent me down a rabbit whole to see if there is an open source framework that these platforms are built on? Source: over 2 years ago
  • Selling to developers? Use These 3 Strategies
    In a digital, multi-touchpoint world, it’s getting more challenging to measure which users hear about your brand from which channels. That’s why tools like Orbit, Tribe, and Mighty have gained traction so quickly. Source: almost 3 years ago
  • Your Product Shouldn't Be an App
    If your app is trying to bring people together but not necessarily to form a market, you might be better off hosting a private Discord or building a community site on top of a platform like Circle, Tribe, or Dev.to's own Forem. Communities especially are an interesting opportunity when added on top of info-products, as they give you the chance to keep your customers engaged with you between releases of new content. - Source: dev.to / almost 3 years ago

What are some alternatives?

When comparing Intercom and Tribe.so, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Mighty Networks - Mighty Networks enables entrepreneurs, organizations, and companies to create and grow a community-powered brand.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Circle.so - Bring together your discussions, memberships, and content. Integrate a thriving community wherever your audience is, all under your own brand.

Drift - A messaging app that helps you grow your business.

Discourse - Discourse is an open source discussion platform built for the next decade of the Internet.