Software Alternatives, Accelerators & Startups

Intercom VS Transistor.fm

Compare Intercom VS Transistor.fm and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Transistor.fm logo Transistor.fm

Podcast hosting and analytics for creatives: start unlimited shows 🎙️
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Transistor.fm Landing page
    Landing page //
    2023-03-06

Your podcast's publishing platform! Record your audio and upload it to Transistor. Transistor also helps you distribute your podcast to Apple Podcasts, Spotify, and Google Podcasts.

Customers say: “The best podcast hosting tool I've used!" They gave us a ★★★★★ rating on Product Hunt.

Also available: private podcasting for organizations, companies, and private memberships.

Beginner? Check out "How to start a podcast" to find the best microphones, audio editing software, and learn the whole process.

Intercom

$ Details
-
Platforms
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Transistor.fm

$ Details
paid Free Trial $19.0 / Monthly (Unlimited podcasts / Advanced Analytics / 20,000 Downloads/m)
Platforms
Browser
Release Date
2019 August

Intercom features and specs

No features have been listed yet.

Transistor.fm features and specs

  • Create unlimited podcasts: Yes
  • Create private podcasts: Yes
  • Live Chat Support: Yes
  • Advanced podcast sanalytics: Yes
  • Dynamic ad insertion: Yes
  • Dynamic show notes: Yes
  • Team Management: Yes
  • Website Builder: Yes

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Transistor.fm videos

How to start a podcast in 2022

More videos:

  • Review - Transistor.fm Best Podcast Hosting Review
  • Review - "Why I chose Transistor for my podcast"

Category Popularity

0-100% (relative to Intercom and Transistor.fm)
Customer Support
100 100%
0% 0
Podcast Tools
0 0%
100% 100
CRM
100 100%
0% 0
Podcast Hosting
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Transistor.fm

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Transistor.fm Reviews

We have no reviews of Transistor.fm yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Transistor.fm should be more popular than Intercom. It has been mentiond 23 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

Transistor.fm mentions (23)

  • creating a nice sponsors page on Transistor.fm
    The transistor.fm/ website builder allows you to add extra pages (such as a sponsors page) using HTML. However, I've got no clue how to do this. Source: about 1 year ago
  • Best service to host a podcast?
    Https://transistor.fm/ because the price is reasonable, and it has every feature I was looking for (shared access, website, integrations, publishing everywhere,...). Source: over 1 year ago
  • I think we need simpler end-to-end tools. Anybody else had this issue?
    Transistor.fm does the hosting and site, can't record or helps with marketing. Source: over 1 year ago
  • File format for uploading
    I've seen a few posts about this but they're a few years old, and I wasn't sure if things may have changed. I know that data caps etc matter less these days with larger data plans. That said, I'd love some advice. The service I'm going for, transistor.fm, recommends MP3. They also recommend a max file size of 200MB. Both in mono, an MP3 version of my first episode is 38.5MB. A .WAV episode is 318MB. Is it... Source: over 1 year ago
  • Sorry Anchor! What host do you use?
    Hands down, transistor.fm. A great product. And even a greater team. Constantly innovating with new features. Source: over 1 year ago
View more

What are some alternatives?

When comparing Intercom and Transistor.fm, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Anchor.fm - Record bite-sized podcasts that anyone can join ⚓

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Buzzsprout - Buzzsprout is a leading Podcast platform that allows you to enjoy, host, promote and track your own podcast.

Drift - A messaging app that helps you grow your business.

Podbean - A better way to discover and play all your favorite podcasts anywhere, anytime.