Software Alternatives, Accelerators & Startups

Intercom VS Transcribe

Compare Intercom VS Transcribe and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Transcribe logo Transcribe

An online app that reduces the pain of converting audio & video to text. Saves thousands of hours every month for journalists, lawyers, students and professional transcriptionists all over the world, including researchers in Antarctica.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Transcribe Landing page
    Landing page //
    2021-10-01

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Transcribe videos

Transcribe Review

More videos:

  • Review - Transcribe! - How I Learn Songs Fast and Accurately By Ear
  • Review - My favorite transcribing software: Transcribe!
  • Demo - Hardcore

Category Popularity

0-100% (relative to Intercom and Transcribe)
Customer Support
100 100%
0% 0
Transcription
0 0%
100% 100
CRM
100 100%
0% 0
Audio Transcription
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Transcribe

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Transcribe Reviews

We have no reviews of Transcribe yet.
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Social recommendations and mentions

Based on our record, Intercom should be more popular than Transcribe. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

Transcribe mentions (3)

  • Upping My Accessibility Skills
    📋 This means I should have prepared a transcript of the audio I've included above. Have you ever typed up your own transcript? It takes a good amount of effort and time, and a helpful transcription app, that my clients would probably not pay for. - Source: dev.to / about 3 years ago
  • Episode Transcripts?
    To start, I have a $20/ yr "manual" transcription license for Transcribe by Wreally. Once I saw that other folks were interested in transcripts too, I set up an automatic transcription for the first episode - it tends to work alright, but also needs some manual revising and editing after it finishes processing. Source: about 3 years ago
  • Who's listening? Growing privacy concerns around transcription services
    This is the main reason we still have a local-only mode in our transcription web app [1]. We play the audio/video file directly from the user’s computer, and we use local storage to store typed text in users’ computers. This way no transcription data leaves users’ computers. We’ve been working on it for over a decade and we did add machine transcription recently, but I still find a surprising number of users use... - Source: Hacker News / about 3 years ago

What are some alternatives?

When comparing Intercom and Transcribe, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Audext - Use online audio to text converter to transcribe any voice recording in minutes.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Transcri.io - Online Sofware (SaaS) for Audio Transcription and Subtitle Generation | Powered by Artificial Intelligence

Drift - A messaging app that helps you grow your business.

SpeechText.ai - AI software for speech to text conversion and audio/video transcription. Get accurate results using domain-specific speech recognition technology!