Software Alternatives, Accelerators & Startups

Intercom VS TestApp.io

Compare Intercom VS TestApp.io and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

TestApp.io logo TestApp.io

A platform that helps both mobile app developers and owners to easily share their apps with everyone to get feedback before reaching publicly to Google and App stores.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • TestApp.io Landing page
    Landing page //
    2023-07-09

TestApp.io was built with passion by developers to solve the pain of app distribution for everyone ‍ Sharing your app while developing for feedback shouldn't be as complicated as it is right now!

Consider our platform as a private store for your team to test your app releases before releasing them to Google & Apple stores

Intercom

$ Details
-
Platforms
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

TestApp.io

Website
testapp.io
$ Details
freemium $15.0 / Monthly (Freelancer plan, unlimited releases and external testers)
Platforms
Browser iOS Android Web CLI Windows MacOS
Release Date
2021 January

Intercom features and specs

No features have been listed yet.

TestApp.io features and specs

  • App distribution: Yes
  • App feedback: Yes
  • Android App: Yes
  • iOS App: Yes
  • Install page: Yes
  • Unlimited installs: Yes
  • Unlimited testers: Yes

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

TestApp.io videos

No TestApp.io videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Intercom and TestApp.io)
Customer Support
100 100%
0% 0
Beta Testing / Mobile App Distribution
CRM
100 100%
0% 0
Developer Tools
0 0%
100% 100

Questions and Answers

As answered by people managing Intercom and TestApp.io.

Who are some of the biggest customers of your product?

TestApp.io's answer:

There is no specific information available on the biggest customers of TestApp.io. However, based on the available information, TestApp.io serves a wide range of customers, including mobile app developers, testers, and project managers who are looking for a comprehensive and efficient platform to test and distribute their mobile apps.

TestApp.io's platform is designed to be user-friendly and easy to navigate, even for those with limited technical knowledge, making it a great choice for businesses of all sizes.

While there is no information on the biggest customers of TestApp.io, the platform has received early-stage VC funding indicating that it has attracted investors who believe in its potential. Additionally, TestApp.io has been featured in several publications, including TechCrunch which suggests that it has gained some traction in the mobile app development community.

Why should a person choose your product over its competitors?

TestApp.io's answer:

TestApp.io offers several advantages over its competitors that make it a great choice for mobile app testing and distribution. Here are some reasons why a person should choose TestApp.io over its competitors:

  1. Support for both Android and iOS in one platform: TestApp.io offers a solution for both Android and iOS in one platform, which makes the testing and feedback process more streamlined and efficient.

  2. In-app feedback tool: TestApp.io provides an in-app feedback tool that allows testers, friends, family, colleagues, clients, QA engineers, project managers, and more to provide early feedback on the app.

  3. SDK for analytics and user behavior: TestApp.io offers an SDK for analytics and user behavior, which can help developers gain insights into how users are interacting with their app.

  4. Customizable install pages: TestApp.io allows developers to create customizable install pages for their app, which can help increase visibility and improve the user experience.

  5. Easy integrations with popular project management and communication platforms: TestApp.io offers easy integrations with popular project management and communication platforms, such as JIRA, Slack, and Trello, which can help teams work more efficiently.

  6. Private testing and distribution: TestApp.io allows developers to privately test and distribute their apps and releases without going through the Apple or Google Play Store

  7. Affordable pricing: TestApp.io offers affordable pricing plans that are suitable for businesses of all sizes.

Overall, TestApp.io is a comprehensive mobile app distribution and testing platform that stands out from its competitors by offering a range of features that make the testing and feedback process more streamlined and efficient. It is a great choice for businesses of all sizes that are looking for an easy-to-use, affordable, and reliable platform for mobile app testing and distribution.

What makes your product unique?

TestApp.io's answer:

TestApp.io is a comprehensive mobile app distribution and testing platform that offers a range of features to make the testing and feedback process more streamlined and efficient.

How would you describe your primary audience?

TestApp.io's answer:

TestApp.io's primary audience is mobile app developers, testers, and project managers who are looking for a comprehensive and efficient platform to test and distribute their mobile apps.

TestApp.io offers a range of features that can help these professionals streamline their testing and feedback process, gain insights into user behavior, and improve the user experience of their apps. Additionally, TestApp.io's easy integrations with popular project management and communication platforms make it a great choice for teams that are looking to work more efficiently.

With TestApp.io, developers, QA engineers, and external testers can work together in one platform, increasing visibility and reducing the need for multiple platforms or tools. The platform is designed to be user-friendly and easy to navigate, even for those with limited technical knowledge. TestApp.io supports both Android and iOS apps, allowing teams to easily manage testing and releases for both platforms in one place.

TestApp.io also offers an in-app feedback tool that allows testers, friends, family, colleagues, clients, QA engineers, project managers, and more to provide early feedback on the app. The platform provides an easy way for teams to collect, manage and share feedback about their mobile apps. It offers tools for capturing feedback, tracking issues, and collaborating with team members.

Overall, TestApp.io's primary audience is anyone involved in the mobile app development process who is looking for an easy-to-use, affordable, and reliable platform for mobile app testing and distribution.

What's the story behind your product?

TestApp.io's answer:

TestApp.io is a mobile app distribution and testing platform that was founded in 2020 by Omar Masad.

  1. The company is based in Abu Dhabi, United Arab Emirates, and is passionate about making mobile app testing and distribution as seamless and efficient as possible.

  2. TestApp.io offers a comprehensive platform that allows developers, testers, and project managers to test and distribute their mobile apps with ease. The idea behind TestApp.io was to create a platform that would help mobile app developers and owners to share their apps with everyone to get their feedback.

  3. The platform allows teams to test their app releases before releasing them to Google and Apple stores, enabling testers to provide their feedback for each app so that developers can release the next version with the fixes and catering to the tester's feedback.

  4. TestApp.io offers an in-app feedback tool that allows testers, friends, family, colleagues, clients, QA engineers, project managers, and more to provide early feedback on the app.

  5. The platform provides an easy way for teams to collect, manage, and share feedback about their mobile apps. It offers tools for capturing feedback, tracking issues, and collaborating with team members.

  6. TestApp.io is a privately held company that has received early-stage VC funding.

  7. The platform is available on both Android and iOS and is designed to be user-friendly and easy to navigate, even for those with limited technical knowledge.

Overall, TestApp.io is a powerful and easy-to-use platform that can benefit anyone involved in the mobile app development process.

Which are the primary technologies used for building your product?

TestApp.io's answer:

TestApp.io uses a range of technologies to build its product, including:

  1. Go (Golang) for backend: TestApp.io uses Go (Golang) for its backend development, which is a popular programming language known for its speed, reliability, and scalability.

  2. Vue for frontend: TestApp.io uses Vue for its frontend development, which is a progressive JavaScript framework for building user interfaces.

  3. React Native and Swift/Kotlin for mobile app: TestApp.io uses React Native for its mobile app development, which is a popular framework for building cross-platform mobile apps.

  4. SDK, TestApp.io uses Swift for iOS and Kotlin for Android.

Overall, TestApp.io uses a combination of modern and popular technologies to build its platform, which allows it to offer a powerful, easy-to-use, and efficient solution for mobile app testing and distribution

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and TestApp.io

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

TestApp.io Reviews

We have no reviews of TestApp.io yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Intercom should be more popular than TestApp.io. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

TestApp.io mentions (3)

  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    TestApp.io - Your go-to platform for ensuring your mobile apps work as they should. Free plan: one app, analytics, unlimited versions & installs, and feedback collection. - Source: dev.to / 4 months ago
  • 🙏 Collecting reviews for a kotlin-based android notes app.
    Hi, That's great ! I would suggest you use testapp.io to distribute your app to your testers. Upload the APK or iPA and You will get a landing page just for your app where the testers can download the app from and provide feedback on like this one https://portal.testapp.io/apps/install/qbP955V8be5y4 . You can also view the app analytics about the app views, downloads and location. Source: over 2 years ago
  • Looking for Feedback
    I have used testapp.io to share the app with testers and you can provide the feedback on the same link I provided. Source: over 2 years ago

What are some alternatives?

When comparing Intercom and TestApp.io, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

TestFlight - iOS beta testing on the fly.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Install On Air - Install On Air offers Testflight and Diawi Alternative for iOS and Android App. Distribute your application in less time with best platform for app distribution.

Drift - A messaging app that helps you grow your business.

TestFairy - Painless Beta Testing