Software Alternatives, Accelerators & Startups

Intercom VS SuprForms

Compare Intercom VS SuprForms and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

SuprForms logo SuprForms

SuprForms helps build WhatsApp bots using Google Forms, making it easy for customers to provide feedback quickly.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • SuprForms Share links, QR or embed as button
    Share links, QR or embed as button //
    2023-12-11
  • SuprForms Set preferences
    Set preferences //
    2023-12-11
  • SuprForms Convert any Google Form
    Convert any Google Form //
    2023-12-11

SuprForms is a cutting-edge service that helps businesses build WhatsApp bots from their Google Forms, making it easy for customers to provide feedback quickly and easily. This innovative tool combines the best of both worlds: WhatsApp Bot builders and Google Forms.

Not only can you start collecting feedback in minutes, but also create a wonderful experience for your users at a fraction of cost. No complicated pricing of 24-hour conversation window. Simple subscription for each form response that we collect for you.

Wish to use your own number. That's possible too! Integrate with tools of your choice via Zapier or webhooks.

Possibilities are endless. Signup to explore more!

Intercom

$ Details
-
Platforms
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

SuprForms

$ Details
freemium
Platforms
Web
Release Date
2023 December

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

SuprForms videos

SuprForms - Promo

Category Popularity

0-100% (relative to Intercom and SuprForms)
Customer Support
100 100%
0% 0
CRM
99 99%
1% 1
Chatbots
0 0%
100% 100
Help Desk
100 100%
0% 0

Questions and Answers

As answered by people managing Intercom and SuprForms.

How would you describe your primary audience?

SuprForms's answer:

Businesses looking to build WhatsApp Bots to replace traditional Google Forms are an ideal fit.

Why should a person choose your product over its competitors?

SuprForms's answer:

If your primary goal is to collect data from your users (with consent) and wish to go live with your WhatsApp bot in minutes without the arduous journey of complex approvals, SuprForms is an ideal choice for you.

What makes your product unique?

SuprForms's answer:

Our approach to building WhatsApp bots makes us unique. We bring the slick user experience of WhatsApp and the easy question builder of Google Forms together to help you go live with your WhatsApp bots in minutes instead of days. SuprForms can do much more with its capabilities to integrate with Zapier and webhooks. It can help businesses get customer signups, feedback, surveys, testimonials and so much more all from within WhatsApp.

What's the story behind your product?

SuprForms's answer:

While researching the space for data collection we realized multiple drawbacks of Google Forms. We decided to solve for it and that's how SuprForms was born. Most businesses have their customers using WhatsApp which became our go-to strategy for getting forms filled.

Which are the primary technologies used for building your product?

SuprForms's answer:

We are a JavaScript first platform with technologies like NodeJS, SvelteJS and MongoDB being used to build our product.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and SuprForms

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

SuprForms Reviews

We have no reviews of SuprForms yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Intercom seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

SuprForms mentions (0)

We have not tracked any mentions of SuprForms yet. Tracking of SuprForms recommendations started around Dec 2023.

What are some alternatives?

When comparing Intercom and SuprForms, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Landbot - An intuitive no-code conversational apps builder that combines the benefits of conversational interface with rich UI elements.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

WotNot - Automating customer interactions at scale

Drift - A messaging app that helps you grow your business.

Tidio - Tidio or Tidio Chat is an online chat software that combines messages from emails, website chat, and Facebook Messenger widget into a unified agent interface that allows agents to deal with all customer messages at the same time with the same tools……