SuprForms
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SuprForms is a cutting-edge service that helps businesses build WhatsApp bots from their Google Forms, making it easy for customers to provide feedback quickly and easily. This innovative tool combines the best of both worlds: WhatsApp Bot builders and Google Forms.
Not only can you start collecting feedback in minutes, but also create a wonderful experience for your users at a fraction of cost. No complicated pricing of 24-hour conversation window. Simple subscription for each form response that we collect for you.
Wish to use your own number. That's possible too! Integrate with tools of your choice via Zapier or webhooks.
Possibilities are endless. Signup to explore more!
SuprForms FreshdeskSuprForms's answer
Businesses looking to build WhatsApp Bots to replace traditional Google Forms are an ideal fit.
SuprForms's answer
If your primary goal is to collect data from your users (with consent) and wish to go live with your WhatsApp bot in minutes without the arduous journey of complex approvals, SuprForms is an ideal choice for you.
SuprForms's answer
Our approach to building WhatsApp bots makes us unique. We bring the slick user experience of WhatsApp and the easy question builder of Google Forms together to help you go live with your WhatsApp bots in minutes instead of days. SuprForms can do much more with its capabilities to integrate with Zapier and webhooks. It can help businesses get customer signups, feedback, surveys, testimonials and so much more all from within WhatsApp.
SuprForms's answer
While researching the space for data collection we realized multiple drawbacks of Google Forms. We decided to solve for it and that's how SuprForms was born. Most businesses have their customers using WhatsApp which became our go-to strategy for getting forms filled.
SuprForms's answer
We are a JavaScript first platform with technologies like NodeJS, SvelteJS and MongoDB being used to build our product.
Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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