Software Alternatives, Accelerators & Startups

Intercom VS Status.io

Compare Intercom VS Status.io and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Status.io logo Status.io

Status.io is a platform for system status pages and status notifications. Companies rely on Status.io to track outages, schedule planned maintenances, broadcast status notifications, and much more; and their customers love the transparency.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Status.io Landing page
    Landing page //
    2018-09-30

With Status.io, it’s easy to maintain a public status page for your app or web service. Status pages are fully customizable to match your brand. Use Status.io to track incidents, schedule planned maintenances, and broadcast notifications to keep everyone in the loop during downtime.

Hundreds of companies are using Status.io to be more transparent with their customers. By tracking incidents and sending status notifications, everyone is updated with any changes, decreasing support requests and increasing trust in your brand or product.

Status.io uses highly available infrastructure to ensure that your status page is online and healthy even when your system is not. Check out our public status page to see the performance and uptime history of our service at https://status.status.io.

Sign up for free at https://status.io

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Status.io videos

Atlassian : Statuspage.io | Status.io

Category Popularity

0-100% (relative to Intercom and Status.io)
Customer Support
100 100%
0% 0
Website Monitoring
0 0%
100% 100
CRM
100 100%
0% 0
Status Pages
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Status.io

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Status.io Reviews

Build A Great Status Page in 15 Minutes With No Budget
None of them come cheap; Statuspage’s smallest plan (which doesn’t include SMS notifications) comes in at USD 348/year; Status.io’s Basic plan (again, no SMS notifications, and this time even without HTTPS encryption) is available for no less than USD 948/year. I’m sure this pricing makes perfect sense for VC-backed Silicon Valley companies — but not for bootstrapped...
Source: hackernoon.com
You Need a Status Page
Status.IO: Example – Dockers Status Page Docker (a super awesome container company) has a status page located status.docker.com which shows you the current status of the Docker APIs, Forums, Website, etc. You can see the API resonse times, uptimes, you name it. All of this is powered by Status.io – a very good status page hosting company. Sign up here.

Social recommendations and mentions

Based on our record, Status.io should be more popular than Intercom. It has been mentiond 18 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

Status.io mentions (18)

  • Mass Notify Clients of possible/on going outages that may or may not affect them?
    I strongly recommend a status page for your msp … there are many to choose from … we use https://status.io. Source: 11 months ago
  • ConnectWise SSO down?
    Yup and the things they don't "invent", like the status page from status.io, it's poorly implemented. It took so long to get this basic page up with a complete garbage process. Source: about 1 year ago
  • Current API plan does not include access to this endpoint
    Also weird given that Twitter is using 3rd-party service which apparently doesn’t even automatically log and post know downtime issues; service being: https://status.io/ (Assuming this is more of a the site’s not down unless the CTO says it is services.). - Source: Hacker News / about 1 year ago
  • Connectwise 404 errors
    Only if status.io had some type of automation that could tie into another product like ConnectWise Automate.... Source: over 1 year ago
  • Alternative communications channel
    Put it on our private https://status.io/ page. Source: over 1 year ago
View more

What are some alternatives?

When comparing Intercom and Status.io, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

StatusPage.io - StatusPage.io is the best way for web infrastructure, developer API, and SaaS companies to get set up with their very own status page in minutes. Integrate public metrics and allow your customers to subscribe to be updated automatically.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

StatusCake - Website Uptime Monitoring & Alerts – Free Unlimited Downtime Monitoring

Drift - A messaging app that helps you grow your business.

UptimeRobot - Free Website Uptime Monitoring