Software Alternatives & Reviews

Intercom VS Signal

Compare Intercom VS Signal and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Signal logo Signal

Fast, simple & secure messaging. Privacy that fits in your pocket.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Signal Landing page
    Landing page //
    2023-07-20

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Signal videos

Why We Should All Be Using Signal Messenger

More videos:

  • Review - WhatsApp vs Telegram vs Signal: Which is the BEST?!
  • Review - THE SIGNAL: explained

Category Popularity

0-100% (relative to Intercom and Signal)
Customer Support
100 100%
0% 0
Communication
0 0%
100% 100
CRM
100 100%
0% 0
Group Chat & Notifications

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Signal

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Signal Reviews

20 Telegram Alternatives to Chat With in 2024
Signal is not a broadcasting app (although it does have a stories feature), nor is it a community-building app. It's a simple messaging Telegram alternative for those wanting to chat with friends.
10 Best Telegram Alternatives in 2024
Signal is an alternative Telegram app which was first developed in the year 2014 by Moxie Marlinspike and Brian Acton, Signal was launched after whatsapp and after its launch various organizations shifted their work to Signal from Whatsapp due to its highly secured and safe features than any other app.
Top 10 Apps like Telegram for Android and IOs [2023]
Signal is a messaging program that offers all the features you would anticipate from a modern instant messaging app, with a heavy focus on privacy. Signal is one of the safest messaging apps on the market thanks to its open-source architecture, end-to-end encryption, and commitment to never accumulating user data. If you're seeking secure apps like Telegram, Signal's...
The best WhatsApp alternatives for 2023
Signal's open-source end-to-end encryption protocol is also used by WhatsApp, so you'll be getting WhatsApp's security without Facebook's involvement. The Signal app regularly conducts security audits on its software as well, and manages to combine that security with a user-friendly interface that even your technophobic uncle could manage.
The 7 best apps you can use as a WhatsApp alternative
If you're looking for the strongest security in a WhatsApp alternative, Signal is probably what you need. The app leans hard into privacy with complete end-to-end encryption for voice, video, and text conversations when you chat with other Signal users. And the company behind Signal is a US-based non-profit organization that has no profit incentive to sell your data. You can...

Social recommendations and mentions

Based on our record, Signal seems to be a lot more popular than Intercom. While we know about 180 links to Signal, we've tracked only 6 mentions of Intercom. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

Signal mentions (180)

  • WhatsApp forces Pegasus spyware maker to share its secret code
    Just so you know: https://grapheneos.org/ and https://signal.org/ do exist! - Source: Hacker News / 2 months ago
  • What are you shocked people are still doing nowadays?
    Signal works the same but without the user tracking from Meta/Facebook. Many people use it as well but I'm surprised that a majority sticks to WhatsApp. Source: 5 months ago
  • A Practical Guide For Safety And Reporting Crimes For Our Community
    A question I often get is "Well are my text messages safe" The short answer is... Maybe? Depends on what type of phone you use, your carrier, and a bunch of other factors. One way to avoid this is to use an end-to-end encrypted text service like Signal if that is a concern of yours. VERY IMPORTANT NOTES: Telegram and WhatsApp are not secure. The way to think of this security is that if is retained by a server... Source: 5 months ago
  • Signal Public Username Testing (Staging Environment)
    The linked page is on signalusers.org, but Signal's regular home site is https://signal.org/. I'm looking all over signal.org for some link from there to signalusers.org, as that would make me more relaxed about the authenticity of the latter -- i.e., that it really is run by the same people who run signal.org. Yes, maybe I'm being paranoid. But we're talking about an app whose whole purpose is secure... - Source: Hacker News / 6 months ago
  • Breaking Global Communication Barriers
    WhatsApp and Signal: Of course I’m going to conclude with the point to point encrypted communication apps Signal and WhatsApp. Most of our clients around the world communicate in these apps more than they make phone calls or send emails. Set up an account in each app and start leveraging the text, photo, phone and video features to have easy and fast conversations with your global contacts. See https://signal.org... Source: 11 months ago
View more

What are some alternatives?

When comparing Intercom and Signal, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Telegram - Telegram is a messaging app with a focus on speed and security. It’s superfast, simple and free.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

WhatsApp - WhatsApp Messenger: More than 1 billion people in over 180 countries use WhatsApp to stay in touch with friends and family, anytime and anywhere.

Drift - A messaging app that helps you grow your business.

Element.io - Secure messaging app with strong end-to-end encryption, advanced group chat privacy settings, secure video calls for teams, encrypted communication using Matrix open network. Riot.im is now Element.