Software Alternatives, Accelerators & Startups

Signal VS Zendesk

Compare Signal VS Zendesk and see what are their differences

Signal logo Signal

Fast, simple & secure messaging. Privacy that fits in your pocket.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website
  • Signal Landing page
    Landing page //
    2023-07-20
  • Zendesk Landing page
    Landing page //
    2024-05-06

Signal videos

Why We Should All Be Using Signal Messenger

More videos:

  • Review - WhatsApp vs Telegram vs Signal: Which is the BEST?!
  • Review - THE SIGNAL: explained

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Signal and Zendesk)
Communication
100 100%
0% 0
Customer Support
0 0%
100% 100
Group Chat & Notifications
Help Desk
0 0%
100% 100

User comments

Share your experience with using Signal and Zendesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Signal and Zendesk

Signal Reviews

20 Telegram Alternatives to Chat With in 2024
Signal is not a broadcasting app (although it does have a stories feature), nor is it a community-building app. It's a simple messaging Telegram alternative for those wanting to chat with friends.
10 Best Telegram Alternatives in 2024
Signal is an alternative Telegram app which was first developed in the year 2014 by Moxie Marlinspike and Brian Acton, Signal was launched after whatsapp and after its launch various organizations shifted their work to Signal from Whatsapp due to its highly secured and safe features than any other app.
Top 10 Apps like Telegram for Android and IOs [2023]
Signal is a messaging program that offers all the features you would anticipate from a modern instant messaging app, with a heavy focus on privacy. Signal is one of the safest messaging apps on the market thanks to its open-source architecture, end-to-end encryption, and commitment to never accumulating user data. If you're seeking secure apps like Telegram, Signal's...
The best WhatsApp alternatives for 2023
Signal's open-source end-to-end encryption protocol is also used by WhatsApp, so you'll be getting WhatsApp's security without Facebook's involvement. The Signal app regularly conducts security audits on its software as well, and manages to combine that security with a user-friendly interface that even your technophobic uncle could manage.
The 7 best apps you can use as a WhatsApp alternative
If you're looking for the strongest security in a WhatsApp alternative, Signal is probably what you need. The app leans hard into privacy with complete end-to-end encryption for voice, video, and text conversations when you chat with other Signal users. And the company behind Signal is a US-based non-profit organization that has no profit incentive to sell your data. You can...

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

Social recommendations and mentions

Based on our record, Signal seems to be a lot more popular than Zendesk. While we know about 180 links to Signal, we've tracked only 7 mentions of Zendesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Signal mentions (180)

  • WhatsApp forces Pegasus spyware maker to share its secret code
    Just so you know: https://grapheneos.org/ and https://signal.org/ do exist! - Source: Hacker News / 3 months ago
  • What are you shocked people are still doing nowadays?
    Signal works the same but without the user tracking from Meta/Facebook. Many people use it as well but I'm surprised that a majority sticks to WhatsApp. Source: 5 months ago
  • A Practical Guide For Safety And Reporting Crimes For Our Community
    A question I often get is "Well are my text messages safe" The short answer is... Maybe? Depends on what type of phone you use, your carrier, and a bunch of other factors. One way to avoid this is to use an end-to-end encrypted text service like Signal if that is a concern of yours. VERY IMPORTANT NOTES: Telegram and WhatsApp are not secure. The way to think of this security is that if is retained by a server... Source: 6 months ago
  • Signal Public Username Testing (Staging Environment)
    The linked page is on signalusers.org, but Signal's regular home site is https://signal.org/. I'm looking all over signal.org for some link from there to signalusers.org, as that would make me more relaxed about the authenticity of the latter -- i.e., that it really is run by the same people who run signal.org. Yes, maybe I'm being paranoid. But we're talking about an app whose whole purpose is secure... - Source: Hacker News / 6 months ago
  • Breaking Global Communication Barriers
    WhatsApp and Signal: Of course I’m going to conclude with the point to point encrypted communication apps Signal and WhatsApp. Most of our clients around the world communicate in these apps more than they make phone calls or send emails. Set up an account in each app and start leveraging the text, photo, phone and video features to have easy and fast conversations with your global contacts. See https://signal.org... Source: 11 months ago
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Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing Signal and Zendesk, you can also consider the following products

Telegram - Telegram is a messaging app with a focus on speed and security. It’s superfast, simple and free.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

WhatsApp - WhatsApp Messenger: More than 1 billion people in over 180 countries use WhatsApp to stay in touch with friends and family, anytime and anywhere.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Element.io - Secure messaging app with strong end-to-end encryption, advanced group chat privacy settings, secure video calls for teams, encrypted communication using Matrix open network. Riot.im is now Element.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!