Software Alternatives, Accelerators & Startups

Intercom VS Server Fault

Compare Intercom VS Server Fault and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Server Fault logo Server Fault

Server Fault is a Q&A site for system administrators and IT professionals that's free.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Server Fault Landing page
    Landing page //
    2023-10-22

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Server Fault videos

No Server Fault videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Intercom and Server Fault)
Customer Support
100 100%
0% 0
Social Networks
0 0%
100% 100
CRM
100 100%
0% 0
Knowledge Sharing
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Server Fault

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Server Fault Reviews

We have no reviews of Server Fault yet.
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Social recommendations and mentions

Based on our record, Server Fault should be more popular than Intercom. It has been mentiond 19 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

Server Fault mentions (19)

  • Ask HN: Routing Table Lookup?
    The best starting points for this would be the iproute2 man page [1], superuser [2] and serverfault [3]. There are potentially also Linux namespaces to consider. There are also some youtube videos that can walk you through the 'ip' command and debugging routes. Start with "debug route linux iproute2" in their search. That's a topic probably too big for HN I think. [1] -... - Source: Hacker News / 12 months ago
  • Controlling Swap in Kernel 6.1 (LTS)
    See the link to serverfault.com above, that seems the closest advice so far but too early to tell. Source: over 1 year ago
  • i need to delete a file on multiple machines but change security permissions so modify is selected for the everyone ?
    I would but the guys here are a bit lazy so I thought of a script - this is from serverfault.com so I need to change the security descriptor to modify. Source: over 1 year ago
  • Devs don’t want to do ops
    Fundamentally, "dev" and "ops" require different skillsets. Dev experience does not translate to ops. An experienced "ops" might be able to rootcause an issue by pattern matching its markers to previous experience. A green "dev" is just that, green, and will usually operate with the handicap of a huge learning curve ahead. Sites like https://serverfault.com make it a bit easier to poke around, but are not a... - Source: Hacker News / almost 2 years ago
  • The most useless website in the history of mankind
    Well, there is https://serverfault.com/ for that, which uses the same stackexchange engine. Source: almost 2 years ago
View more

What are some alternatives?

When comparing Intercom and Server Fault, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Sapien - Sapien is a Web3 social network that gives users control of their data, rewards content creators, and fights fake news.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Ureka - We collect, organize, and elegantly display customer testimonials.

Drift - A messaging app that helps you grow your business.

Poal.co - A free speech based link and comment aggregation platform.