Software Alternatives, Accelerators & Startups

Intercom VS QuestionPro

Compare Intercom VS QuestionPro and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

QuestionPro logo QuestionPro

Create professional online surveys - fast, easy, and free. Online survey software, customer satisfaction, market research, employee satisfaction surveys
  • Intercom Landing page
    Landing page //
    2023-07-05
  • QuestionPro Landing page
    Landing page //
    2023-10-18

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

QuestionPro videos

QuestionPro Pulse Review App

More videos:

  • Review - Why is it important to conduct periodic employee reviews? | Customer testimonial | QuestionPro
  • Review - Employee performance review platform | Customer testimonial | QuestionPro

Category Popularity

0-100% (relative to Intercom and QuestionPro)
Customer Support
100 100%
0% 0
Surveys
0 0%
100% 100
CRM
100 100%
0% 0
Forms And Surveys
0 0%
100% 100

User comments

Share your experience with using Intercom and QuestionPro. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and QuestionPro

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

QuestionPro Reviews

10 SurveyMonkey Alternatives and Competitors in 2024
As one of the best SurveyMonkey alternatives, QuestionPro offers skip logic branching and customizable thank-you pages, enhancing the respondent experience. You can export raw data, integrate Google Sheets, and leverage features like sentiment and heatmap analysis for more detailed analysis.
Source: clickup.com
9 Survey Monkey Alternatives for Your 2024 Market Research
Aside from its knack for languages, QuestionPro is also packed with solid features for gathering customer feedback and other types of data. It offers many different question categories, detailed analytics, and customizable templates, which make it a handy tool for just about any survey project you’ve got in mind.
Live Polling: Free guide + Top 7 Live Poll Tools
Every tool discussed here has its strengths and nuances. While some cannot work without app downloads, some tools demand you to create presentations from scratch since they lack the import option and more. And, it is up to you to choose the proper tool to fit your unique event requirements. With QuestionPro’s LivePolls, we provide it and surpass your expectations.
15 Best SurveyMonkey Alternatives in 2022
QuestionPro another SurveyMonkey alternative has a wide range of applications to track and manage customer experience, the pulse of the customers, and employee engagement. It claims to create surveys within 5 minutes using 40+ question types. It has many features similar to SurveyMonkey, which is why it made it to the list.
Source: qualaroo.com
Top 5 Alternatives To SurveyMonkey: List of Top Survey Software Competitors
Question Pro offers more than 30 question types and multiple pre-built survey templates that you can use to create personalized surveys and questionnaires. Plus, it provides tools to reach respondents through integrated pop-ups, email, and on social networks including Twitter and Facebook. If you are interested in similar solutions, check out the QuestionPro alternatives. To...

Social recommendations and mentions

Based on our record, Intercom seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

QuestionPro mentions (0)

We have not tracked any mentions of QuestionPro yet. Tracking of QuestionPro recommendations started around Mar 2021.

What are some alternatives?

When comparing Intercom and QuestionPro, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Qualtrics - Qualtrics is the most trusted research platform, helping brands make crucial business decisions. From surveys to insights to action.

Drift - A messaging app that helps you grow your business.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!