Software Alternatives, Accelerators & Startups

Intercom VS GetSiteControl

Compare Intercom VS GetSiteControl and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

GetSiteControl logo GetSiteControl

Website popup builder & email marketing suite for ecommerce
  • Intercom Landing page
    Landing page //
    2023-07-05
  • GetSiteControl Landing page
    Landing page //
    2023-06-09

Getsitecontrol is an email marketing platform for online stores. It provides merchants with the tools they need to promote special offers, collect emails, manage contacts, and build email marketing workflows.

Getsitecontrol has an official Shopify app, a WordPress plugin, and a Wix app. However, it works on any other website platform including Squarespace, Bigcommerce, Magento, and others.

Intercom

$ Details
-
Platforms
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

GetSiteControl

$ Details
paid Free Trial $9.0 / Monthly (20K monthly popup views)
Platforms
Shopify Wix Wordpress Squarespace Magento BigCommerce Weebly Drupal
Release Date
-
Startup details
Country
Cyprus
City
Nicosia
Employees
1 - 9

Intercom features and specs

  • User-friendly Interface
    Intercom offers an intuitive and easy-to-use interface, making it accessible to users with varying levels of technical expertise.
  • Comprehensive Customer Communication Tools
    It provides a suite of tools for live chat, email marketing, in-app messaging, and customer support, all of which can be accessed in one place.
  • Customization and Integration
    Intercom allows for extensive customization and integrates with various third-party applications, enabling businesses to tailor the platform to meet their specific needs.
  • Automation Capabilities
    The platform supports automated workflows, which can save time and ensure consistent customer interactions.
  • Customer Data Management
    Intercom collects and analyzes customer data, providing valuable insights into customer behavior and preferences that can inform business strategies.

Possible disadvantages of Intercom

  • Cost
    Intercom can be expensive, particularly for small businesses or startups. The pricing model is based on the number of users and features, which can add up quickly.
  • Complexity for Advanced Features
    While basic features are user-friendly, some of the more advanced functionalities can be complex and may require a steeper learning curve.
  • Limited Reporting
    The reporting and analytics features, while useful, are sometimes considered less comprehensive compared to specialized analytics platforms.
  • Customer Support
    Some users have reported that Intercom's own customer support can be slow to respond, which can be frustrating when dealing with urgent issues.
  • Notification Overload
    The platform can generate a high volume of notifications, which can be overwhelming and may require careful management to avoid interrupting workflow.

GetSiteControl features and specs

  • Popup template gallery
  • Contact database
  • Audience segmentation
  • Email marketing automations
  • Pop-up and inline website forms
  • Promo popup and bars
  • Website surveys
  • Exit-intent popups

Analysis of Intercom

Overall verdict

  • Yes, Intercom is generally viewed as a good solution for businesses seeking to improve customer communication and support. Its robust features and flexibility make it a strong contender in the customer engagement space.

Why this product is good

  • Intercom is considered a good platform because it offers a comprehensive suite of tools for customer engagement. It integrates messaging, live chat, and help desk functionalities, providing a seamless experience for both users and customers. The platform is known for its user-friendly interface, customization options, and advanced integration capabilities with various third-party applications.

Recommended for

    Intercom is recommended for businesses of all sizes that wish to enhance their customer service and communication strategies. It is particularly beneficial for companies that want to offer personalized customer interactions through messaging, automate customer support processes, and gain insights from customer interactions. It's suitable for SaaS businesses, e-commerce platforms, and tech startups that prioritize customer experience.

Analysis of GetSiteControl

Overall verdict

  • Overall, GetSiteControl is a good solution for website owners looking to improve engagement, capture leads, and increase conversions. It combines ease of use with powerful features and flexible customization options, making it suitable for various types of businesses.

Why this product is good

  • GetSiteControl is considered a good choice for many businesses because it offers a comprehensive suite of tools designed to enhance website engagement and conversion rates. Its user-friendly interface allows for easy creation and implementation of popups, widgets, and surveys without any coding skills required. It also provides detailed analytics to track the performance of different widgets, helping businesses to refine their strategies. Additionally, the platform integrates well with popular email marketing and CRM tools, which aids in seamless data flow and marketing automation.

Recommended for

  • Small to medium-sized businesses that want to boost website interaction.
  • E-commerce sites seeking to reduce cart abandonment and promote special offers.
  • Bloggers and content creators looking to grow their email lists.
  • Digital marketers who need easy integration with existing marketing tools.
  • Web designers and developers who require customizable widgets for clients.

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

GetSiteControl videos

Grow Shopify sales with Getsitecontrol

More videos:

  • Review - Review of GetSiteControl - Popup Plugin for WordPress
  • Review - GetSiteControl: Power Up Your Website
  • Review - GetSiteControl Review - Widgets for your Website!

Category Popularity

0-100% (relative to Intercom and GetSiteControl)
Customer Support
100 100%
0% 0
Popups
0 0%
100% 100
CRM
100 100%
0% 0
Form Builder
0 0%
100% 100

Questions and Answers

As answered by people managing Intercom and GetSiteControl.

How would you describe your primary audience?

GetSiteControl's answer:

Ecommerce brands, Shopify merchants, small & medium businesses and creators selling their products and services online.

User comments

Share your experience with using Intercom and GetSiteControl. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and GetSiteControl

Intercom Reviews

  1. Eleanor Bennett
    · Digital Marketing Specialist at Logit.io ·
    An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best Tidio Alternatives Compared
Intercom is a customer engagement platform that serves mostly large and enterprise businesses. The software is known for its versatility, offering live chat, messaging, and in-app support, combined with advanced automation, AI bots, and customer data tracking.
Source: www.tidio.com
10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com

GetSiteControl Reviews

We have no reviews of GetSiteControl yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Intercom should be more popular than GetSiteControl. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (7)

  • Enhancing Customer Support with a Live Chat Widget on Your Website
    Intercom: Famous for its conversational marketing focus, Intercom’s live chat widget offers features like proactive messaging and lead qualification. It also supports deep personalization for enhanced customer engagement. - Source: dev.to / 7 months ago
  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 2 years ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 3 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 3 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 3 years ago
View more

GetSiteControl mentions (2)

  • getsitecontrol.com - alternatives
    Any getsitecontrol.com alternatives that can be recommended. Granted it is very easy to use and we use it simply to put up banners and some limited marketing stuff. But $45/month($1740/year) for 5 sites is limiting. That can't be the norm. Source: about 2 years ago
  • What are the best WordPress marketing plugins?
    GetSiteControl - my favorite email opt-in tool. It’s more customizable, and they have their own app for creating the optin forms (there is a WP plugin for integration). Source: over 2 years ago

What are some alternatives?

When comparing Intercom and GetSiteControl, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

OptinMonster - OptinMonster helps to convert abandoning website visitors into subscribers and customers.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Sumo - Free tools to grow your email list.

Drift - A messaging app that helps you grow your business.

Optmyzr - Optmyzr AdWords Tools. Optimization Solutions, Quality Score Tracker, Landing Page Checker, and more. Free Trial Available.