Software Alternatives, Accelerators & Startups

Intercom VS OpenDNS

Compare Intercom VS OpenDNS and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

OpenDNS logo OpenDNS

OpenDNS provides faster and safer Internet access for your home or Business.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • OpenDNS Landing page
    Landing page //
    2023-09-22

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

OpenDNS

Pricing URL
-
Release Date
-

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

OpenDNS videos

OpenDNS - #2 - OpenDNS Review

More videos:

  • Tutorial - How to secure home network using OpenDNS
  • Review - IN DEPTH: openDNS

Category Popularity

0-100% (relative to Intercom and OpenDNS)
Customer Support
100 100%
0% 0
Security & Privacy
0 0%
100% 100
CRM
100 100%
0% 0
DNS Tools
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and OpenDNS

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

OpenDNS Reviews

Best Free Firewalls for Windows, Mac & Android in 2024
Note that OpenDNS Home works best alongside Windows’ built-in firewall. Since it’s not a complete firewall software, you’ll need another firewall to properly monitor incoming and outgoing traffic to help block network intrusions. All things considered, though, OpenDNS Home is a great free solution to improve online safety.
Source: www.wizcase.com
Best DNS servers of 2022: Boost your internet speed with these free, public services
Google's support site offers only very basic guidance targeted at experienced users, warning that "only users who are proficient with configuring operating system settings [should] make these changes." If you're unsure what you're doing, check the tutorials from a provider such as OpenDNS, remembering to replace its nameservers with Google's: 8.8.8.8 and 8.8.4.4.
Best DNS Servers to Use for Free in 2022
Again, for users concerned about their children’s Internet safety, OpenDNS offers a service called OpenDNS FamilyShield that blocks adult content (available at the servers 208.67.222.123 and 208.67.220.123).
Best free DNS servers: 14 options to check out
Owned by Cisco, OpenDNS has two free options: Family Shield and Home. Family Shield is good for parents who want to make sure their kids can’t access inappropriate content. Home focuses on internet safety and performance.

Social recommendations and mentions

Based on our record, OpenDNS should be more popular than Intercom. It has been mentiond 11 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

OpenDNS mentions (11)

  • Multiple DDNS configs?
    I've been using the DDNS option in the UI to sync with no-ip.com, so that I can remotely access my NAS via Wireguard, and this works great. However, my new router no longer supports DDNS without subscription. I need another DDNS client to sync with opendns.com, to get content filtering and parental controls, as my new router has no options for this. Source: about 1 year ago
  • Evaluating DNSfilter
    We have used opendns.com for this for years. Might take a look at them. Source: over 1 year ago
  • What does this error message mean? How/where do I change the URL?
    Can you visit opendns.com on your home network? The problem likely that site is getting blocked, and can't use the API to get the public IP of your box. Source: over 1 year ago
  • Firefox detected a potential security threat and did not continue to calyxos.org
    This might be an issue with my DNS provider. I use opendns.com to filter my DNS queries. They're giving the following reasons for blocking the site... Source: over 1 year ago
  • Wi-Fi web filtering
    If all users need the same level of filtering, opendns.com is free and works great. You need a way to forward DNS requests to the Open DNS server, such as a typical Windows DNS. Source: over 2 years ago
View more

What are some alternatives?

When comparing Intercom and OpenDNS, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

1.1.1.1 - The free app that makes your Internet safer.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Quad9 - Quad9 is a free, recursive, anycast DNS platform that provides end users robust security protections, high-performance, and privacy.

Drift - A messaging app that helps you grow your business.

NextDNS - Block ads, trackers and malicious websites on all your devices.