Software Alternatives & Reviews

Intercom VS NetSuite CRM+

Compare Intercom VS NetSuite CRM+ and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

NetSuite CRM+ logo NetSuite CRM+

Grow Your Company in the Cloud with NetSuite CRM
  • Intercom Landing page
    Landing page //
    2023-07-05
  • NetSuite CRM+ Landing page
    Landing page //
    2023-09-23

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

NetSuite CRM+ videos

No NetSuite CRM+ videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Intercom and NetSuite CRM+)
Customer Support
100 100%
0% 0
CRM
91 91%
9% 9
Sales
0 0%
100% 100
Help Desk
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and NetSuite CRM+

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

NetSuite CRM+ Reviews

Top 21 Salesforce’s Competitors and Alternatives
Oracle-owned NetSuite CRM is a cloud-based solution for sales and marketing automation. The platform provides a 360-view of customers in real-time, from lead generation to upsell and cross-sell opportunities. For the fiscal year 2021 ended June 2021, NetSuite’s revenue increased by over 30% in all four quarters.
14 Best Copper CRM Alternatives to Use in 2022
NetSuite CRM brings all business processes to one place, boosting alignment between sales and marketing. It offers advanced functionality to take your customer relationships to the next level. The most powerful features offered by this software include lead management, sales prediction, pipeline tracking, and marketing campaign management. NetSuite CRM makes it easy to...

Social recommendations and mentions

Based on our record, Intercom seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

NetSuite CRM+ mentions (0)

We have not tracked any mentions of NetSuite CRM+ yet. Tracking of NetSuite CRM+ recommendations started around Mar 2021.

What are some alternatives?

When comparing Intercom and NetSuite CRM+, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Zoho CRM - Omnichannel CRM for Businesses of all sizes

Drift - A messaging app that helps you grow your business.

Copper - Copper (formerly ProsperWorks) is easy-to-use customer relationship management for small businesses. Capture contacts and sales leads direct from Gmail with our simple CRM.