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Intercom VS Copper

Compare Intercom VS Copper and see what are their differences

Zoho CRM
Omnichannel CRM for Businesses of all sizes featured
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Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Copper logo Copper

Copper (formerly ProsperWorks) is easy-to-use customer relationship management for small businesses. Capture contacts and sales leads direct from Gmail with our simple CRM.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Copper Landing page
    Landing page //
    2023-05-09

Intercom videos

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Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Copper videos

+ Add

How it Works - Copper (formerly ProsperWorks) Crm for Google

More videos:

  • Demo - Extended Copper (Formerly ProsperWorks) Web Demo
  • Review - prosperworks crm user review contact not in project is it a bug or feature?
  • Review - Equipment Review: The Best Copper Skillets
  • Review - Are Copper Peptides Worth the Hype? | Doctorly Reviews
  • Review - Mountain Review: Copper, Colorado

Category Popularity

0-100% (relative to Intercom and Copper)

Intercom

Copper

Customer Support
100 100%
Customer Support
0% 0
CRM
61 61%
CRM
39% 39
Sales
0 0%
Sales
100% 100
Help Desk
100 100%
Help Desk
0% 0

User comments

Share your experience with using Intercom and Copper. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Copper

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.

9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
Source: www.marketermilk.com
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.
Source: www.nectardesk.com

Copper Reviews

Top 9 Best Copper CRM Alternatives for Businesses in 2023
Are you looking for a CRM system that is similar to Copper CRM but offers more features? There are a number of great CRM systems available that have a lot of the same features as Copper CRM. In this blog post, we’ll take a look at some of the best Copper CRM alternatives. Keep reading to learn more!
Source: magenest.com
Top 21 Salesforce’s Competitors and Alternatives
In Feb 2021, Copper CRM acquired Sherlock. This engagement analytics platform visualizes the entire customer journey and provides information about their intent, engagement, and product usage. With Sherlock, Copper CRM can entice sales teams from Salesforce. [25]
Source: bstrategyhub.com
14 Best Copper CRM Alternatives to Use in 2022
The 14 best Copper alternative solutions mentioned in this CRM comparison for small businesses offer the same or better functionality than Copper CRM. Unlike Copper, these tools not only integrate with G Suite but a variety of other software, providing you the room to work with the tools you like.
Source: www.bigcontacts.com
9 Cheap Salesforce Alternatives that Make CRM as Simple as Amazon.com
Great article Michael! One addition which would be perfect for this list would be ProsperWorks (https://www.prosperworks.com/), a simple CRM for Google Apps. ProsperWorks, seamlessly integrates with Gmail and is highly recommended for small businesses as it is very simple and easy to use with almost zero data entry. Would love to hear what you think!
Source: blog.capterra.com

Social recommendations and mentions

Based on our record, Intercom should be more popular than Copper. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

Copper mentions (1)

  • Is there anyone taking on Salesforce and Hubspot?
    I've seen Copper CRM work quite well for contractors (assuming that your team is using or open to using Google Workspace - if you're not using Google Workspace, I'd probably ask why not? But then recommend you to use Pipedrive if you're not willing to switch to Google Workspace). Source: over 1 year ago

What are some alternatives?

When comparing Intercom and Copper, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Zoho CRM - Omnichannel CRM for Businesses of all sizes

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

Drift - A messaging app that helps you grow your business.

Freshsales CRM - A full-fledged CRM for high-velocity sales teams.

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