Software Alternatives, Accelerators & Startups

Intercom VS MyLenio

Compare Intercom VS MyLenio and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

MyLenio logo MyLenio

MyLenio is an all-in-one platform that allows your Small Business to get organized properly helping you achieve the highest standards in HR + IT + Compliance.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • MyLenio Landing page
    Landing page //
    2023-10-15

MyLenio is an all-in-one platform that allows your Small Business to get organized properly, enabling you to work with top companies like Google, PayPal, and SAP following the best industry standards.

Our platform will integrate all of your processes so that they are organized and easy to manage. MyLenio simplifies your business by helping you achieve the highest standards in HR + IT + Compliance

Streamline your small business and organize your company to work with Fortune-500 Companies!

Intercom

$ Details
-
Platforms
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

MyLenio videos

Welcome to MyLenio

More videos:

  • Review - MyLenio Webinar - 11/24/2020 - New Features Overview
  • Review - MyLenio Webinar - 3/25/2021 - New Features Overview

Category Popularity

0-100% (relative to Intercom and MyLenio)
Customer Support
100 100%
0% 0
Productivity
0 0%
100% 100
CRM
100 100%
0% 0
SaaS
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and MyLenio

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

MyLenio Reviews

  1. An Organized Company thanks to MyLenio

    MyLenio arrived at our company as we started growing. The needs were focused on team organization and internal workflows. Having MyLenio helped us to organize the company areas and departments, structure our teams, simplify the resources management and have standards for our internal flows. MyLenio is a fundamental piece in our organization and it makes us a scalable company.

    👍 Pros:    Intuitive workflow|Resource management|Excellent saas option available|Team management
  2. At Agiledevers we had been using MyLenio to organize our teams, we really like the integration with slack and the automatic permission for jira, bitbucket and trello which is saving us a lot of time!

    👍 Pros:    Intuitive|Easy user interface|Easy integration|Saves a ton of time
  3. MyLenio has everything I need

    Organize my company is now easier and I have more time to work on real jobs and not on keep my company working.

    👍 Pros:    Slack and teams notification|Can create teams|Project management|People|Intuitive workflow

Social recommendations and mentions

Based on our record, Intercom should be more popular than MyLenio. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

MyLenio mentions (2)

  • Looking for a solution to manage access to many SaaS
    Is not intended for the 100+ tools that you use, but MyLenio does user permission and access control on dev environments. I think you can also add some other SaaS to the ecosystem, but officially they are supporting GoogleDrive, MicrosoftTeams, Atlassian products, Github, Gitlab and Keeper. We use it, mostly, for on/off boarding people on development teams. Source: over 2 years ago
  • Side hustle turned full hustle success stories?
    In my company, we scaled into more and better tech clients using a HHRR resource that we forged ourselves, that then took some steroids to also do on/off-boarding of SaaS resources for developers (like github, gitlab, atlassian, and such). If you don't mind my shameless plug, you can find it Here!. Source: over 2 years ago

What are some alternatives?

When comparing Intercom and MyLenio, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Zluri - SaaS Management and Identity Governance Platform for IT Teams

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Marketing Resources List - The biggest collection of free marketing resources

Drift - A messaging app that helps you grow your business.

Product Resources List - The biggest list of free product management resources