Software Alternatives, Accelerators & Startups

Intercom VS MindMeister

Compare Intercom VS MindMeister and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

MindMeister logo MindMeister

Create, share and collaboratively work on mind maps with MindMeister, the leading online mind mapping software. Includes apps for iPhone, iPad and Android.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • MindMeister Landing page
    Landing page //
    2023-10-14

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

MindMeister videos

Mindmeister Review After 4+ Years Of Use

More videos:

  • Review - MindMeister: Full Review | Mind-mapping tool
  • Review - Best Mind Mapping Software: Mindomo vs MindMeister (Review)

Category Popularity

0-100% (relative to Intercom and MindMeister)
Customer Support
100 100%
0% 0
Brainstorming And Ideation
CRM
100 100%
0% 0
Idea Management
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and MindMeister

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

MindMeister Reviews

9 Best Brainstorming Tools for Startups & Entrepreneurs in 2023
The main concept should be the focal point of your mind map when you first begin. Create as many subtopics as you like, then explore them while using colour code to add style and clarity. Add context to issues as your map takes shape by including attachments, embedded media, and more. The features of MindMeister lead you from your initial thought maps to maximum creativity....
Source: dhandhokaro.com
18 Best Idea Management Software to Facilitate Innovation 2023
MindMeister is a mind mapping tool to visually organize your thoughts, ideas, and new concepts. It is most commonly used for brainstorming, project planning, and other creative tasks because MindMeister maps are collaborative, easy to present, and share.
Source: clickup.com
Compare The 10 Best Mind Mapping Software of 2021
MindMeister integrates with the task management app MeisterTask where you can turn your mind map into a project, assigning tasks using the built-in integration. MindMeister also comes integrated with popular tools such as Microsoft Teams, GSuite, Confluence, and Dropbox.
Best Mind Mapping Software For Classrooms and Learning
MindMeister is an award-winning web-based mind mapping tool with over 10 million users. The ability to collaborate anywhere enhances the usage of the software to plan projects, manage meetings, take notes, capture ideas, and other everyday business functions.

Social recommendations and mentions

Based on our record, Intercom should be more popular than MindMeister. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

MindMeister mentions (2)

  • Mindmap tool recommendation
    Hi there! I hope you're doing very well! :) I've used a tool called Mind Meister in the past before if that might be of any help! 🤷. Source: over 1 year ago
  • On the hunt for the perfect PM platform...
    I guess you need it on the web, you might try MindMeister, not sure about all the features though. If you’re on iOS, I”m building one like I’ve described, Escape. Source: almost 2 years ago

What are some alternatives?

When comparing Intercom and MindMeister, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Xmind - Xmind is a brainstorming and mind mapping application.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

MindManager - With MindManager, flexible mind maps promote freeform thinking and quick organization of ideas, so creativity and productivity can live in harmony.

Drift - A messaging app that helps you grow your business.

Coggle - Coggle is a simple, beautiful, powerful way of structuring information.