Software Alternatives, Accelerators & Startups

Intercom VS MailScout

Compare Intercom VS MailScout and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

MailScout logo MailScout

Simple yet powerful tool for cold email outreach for sales and marketing. Auto follow-up sequence, real time email tracking and more. Get early access today!
  • Intercom Landing page
    Landing page //
    2023-07-05
  • MailScout Landing page
    Landing page //
    2023-10-08

Eliminate all the guesswork and stop wondering if the recipient “got your email” or if they found it interesting. MailScout activity stream automatically logs each email’s history inside your Gmail or MailScout app.

  • Know the second a prospect opens your email.
  • Know exactly when prospects click the link inside.
  • See entire tracking history at a glance.

Increase your email’s open-rate by sending at right date and time. Schedule an email if you’re trying to talk to someone in a different time zone, nag someone about an event, or just a simple reminder to self.

  • Increase email open rate and conversion rate.
  • Perfect for different timezone communication.
  • Schedule email to remind meeting, event or task.

Send a series of follow-up email sequence to your prospect so you never lose touch. Tailor each message, choose exactly when it gets sent, and move on.

  • Send email on autopilot and save your time.
  • Use email tracking to find better performing sequence.
  • Works inside Gmail/G Suite out-of-the-box.

Intercom

$ Details
-
Platforms
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

MailScout

$ Details
freemium $14.99 / Monthly (1 User)
Platforms
Browser Google Chrome JavaScript Web Cross Platform PHP Slack Laravel Node JS Cloud ReactJS Apache Linux AWS GMail Docker
Release Date
2020 May

Intercom features and specs

No features have been listed yet.

MailScout features and specs

  • Easy to Set-up and use: Get started in under a minute
  • Clean UI: Easy to navigate and use
  • Analytics and Reporting: Yes
  • Free Trial: Yes
  • Integrations: G Suite : Gmail, Google Calendar, Google Contacts
  • Mobile prioritized UI: Responsive design optimized for mobile devices

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

MailScout videos

No MailScout videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Intercom and MailScout)
Customer Support
100 100%
0% 0
Email Productivity
0 0%
100% 100
CRM
99 99%
1% 1
Help Desk
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and MailScout

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

MailScout Reviews

We have no reviews of MailScout yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Intercom seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

MailScout mentions (0)

We have not tracked any mentions of MailScout yet. Tracking of MailScout recommendations started around Mar 2021.

What are some alternatives?

When comparing Intercom and MailScout, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

MailTag - MailTag is your all-in-one free Chrome extension for email tracking, scheduling, and auto follow-up.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Mailtrack.io - The best email tracking solution I've found. Free

Drift - A messaging app that helps you grow your business.

Streak - Manage customers inside Gmail