Software Alternatives, Accelerators & Startups

MailScout VS Zendesk

Compare MailScout VS Zendesk and see what are their differences

MailScout logo MailScout

Simple yet powerful tool for cold email outreach for sales and marketing. Auto follow-up sequence, real time email tracking and more. Get early access today!

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • MailScout Landing page
    Landing page //
    2023-10-08

Eliminate all the guesswork and stop wondering if the recipient “got your email” or if they found it interesting. MailScout activity stream automatically logs each email’s history inside your Gmail or MailScout app.

  • Know the second a prospect opens your email.
  • Know exactly when prospects click the link inside.
  • See entire tracking history at a glance.

Increase your email’s open-rate by sending at right date and time. Schedule an email if you’re trying to talk to someone in a different time zone, nag someone about an event, or just a simple reminder to self.

  • Increase email open rate and conversion rate.
  • Perfect for different timezone communication.
  • Schedule email to remind meeting, event or task.

Send a series of follow-up email sequence to your prospect so you never lose touch. Tailor each message, choose exactly when it gets sent, and move on.

  • Send email on autopilot and save your time.
  • Use email tracking to find better performing sequence.
  • Works inside Gmail/G Suite out-of-the-box.
  • Zendesk Landing page
    Landing page //
    2024-05-06

MailScout

$ Details
freemium $14.99 / Monthly (1 User)
Platforms
Browser Google Chrome JavaScript Web Cross Platform PHP Slack Laravel Node JS Cloud ReactJS Apache Linux AWS GMail Docker
Release Date
2020 May

MailScout features and specs

  • Easy to Set-up and use: Get started in under a minute
  • Clean UI: Easy to navigate and use
  • Analytics and Reporting: Yes
  • Free Trial: Yes
  • Integrations: G Suite : Gmail, Google Calendar, Google Contacts
  • Mobile prioritized UI: Responsive design optimized for mobile devices

Zendesk features and specs

No features have been listed yet.

MailScout videos

No MailScout videos yet. You could help us improve this page by suggesting one.

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Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to MailScout and Zendesk)
Email Productivity
100 100%
0% 0
Customer Support
0 0%
100% 100
CRM
1 1%
99% 99
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare MailScout and Zendesk

MailScout Reviews

We have no reviews of MailScout yet.
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Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

MailScout mentions (0)

We have not tracked any mentions of MailScout yet. Tracking of MailScout recommendations started around Mar 2021.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing MailScout and Zendesk, you can also consider the following products

MailTag - MailTag is your all-in-one free Chrome extension for email tracking, scheduling, and auto follow-up.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Mailtrack.io - The best email tracking solution I've found. Free

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Streak - Manage customers inside Gmail

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!