Software Alternatives, Accelerators & Startups

Intercom VS Kaapi

Compare Intercom VS Kaapi and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Kaapi logo Kaapi

Build happy, high-performing remote teams
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Kaapi Landing page
    Landing page //
    2021-04-20

246 startup leaders use Kaapi to boost team morale, have fun together and run standup meetings. All while working remotely.

Run pulse surveys in Slack

  • And uncover hidden people issues.Kaapi sends regular questions to your team. And gets you insightful feedback on morale, culture and alignment.
  • After working with 150+ startups over 10 years, we curated the 250+ most engaging & thought provoking question!
  • Get team engagement reports with a snapshot of who's engaged, and who might be low on motivation.

Play fun Icebreakers games with your team

  • With question based games that never get boring! Spark fun, spontaneous water cooler chats within your team.
  • Have fun across time zones. Kaapi is built to work asynchronously.

Effective standup meetings

  • Kaapi is perfect for daily or weekly stand ups! It will send status update reminders, and then generate a team report.
  • Customise to your workflow by choosing from monthly or weekly checkins. And even change the timings if needed.

Intercom

$ Details
-
Platforms
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Kaapi

$ Details
paid Free Trial $2.0 / Monthly (per employee)
Platforms
Browser Slack
Release Date
2020 June

Intercom features and specs

No features have been listed yet.

Kaapi features and specs

  • Pulse and Surveys: Unlimited customisable team check-ins
  • Icebreakers: Have fun with the entire team
  • Daily Status Tracking: Efficient daily standup meetings on Slack

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Kaapi videos

Traditional South Indian Filter Kaapi (Coffee) Guide

More videos:

  • Review - Kaapi ready..!! four legendary coffee in one place | food review | Raghu in town
  • Review - Nykaa MATTE TO LAST Mini Liquid Lipsticks | Madras Kaapi | Le Pondy | Review +Swatches | Nude shades

Category Popularity

0-100% (relative to Intercom and Kaapi)
Customer Support
100 100%
0% 0
Productivity
0 0%
100% 100
CRM
100 100%
0% 0
Slack
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Kaapi

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Kaapi Reviews

We have no reviews of Kaapi yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Intercom seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

Kaapi mentions (0)

We have not tracked any mentions of Kaapi yet. Tracking of Kaapi recommendations started around Mar 2021.

What are some alternatives?

When comparing Intercom and Kaapi, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Matter - Create a feedback-focused culture in Slack with Matter!

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

GoCo Team Feedback - Get your startup more aligned & engaged with better 1-on-1s

Drift - A messaging app that helps you grow your business.

Lucky Carrot - Make your employees super engaged, recognized, & appreciated