Software Alternatives, Accelerators & Startups

Intercom VS Hetzner

Compare Intercom VS Hetzner and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Hetzner logo Hetzner

Server hosting provider.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Hetzner Homepage
    Homepage //
    2024-02-06

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Hetzner videos

Hetzner Review after 1 Day with FOI Auto Tuner

More videos:

  • Review - Quick wordpress deployment to Hetzner Cloud
  • Tutorial - Hetzner Server Review How to Pick the Best Dedicated VPS for FOI Auto Tuner SIM and LIVE Bots
  • Review - Why you NEED to use Hetzner Cloud in 2023! (Best and Cheapest Development/Production Cloud)
  • Review - Make $800/mo With Managed Hetzner Hosting. Here's how
  • Review - Over 200,000 Servers in One Place! Visiting Hetzner in Falkenstein (Germany)

Category Popularity

0-100% (relative to Intercom and Hetzner)
Customer Support
100 100%
0% 0
Cloud Computing
0 0%
100% 100
CRM
100 100%
0% 0
Web Hosting
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Hetzner

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Hetzner Reviews

Best Vultr Alternatives and Competitor Cloud Services of 2022
Hetzner’s dashboard and interface are speedy and user-friendly, which makes them a perfect fit for professionals. They let you deploy servers in 3 different server locations including the US, Germany, and Finland. Hetzner claims to run its data centers according to strict European data protection regulations. But at the same time, the data center locations can be highly...

Social recommendations and mentions

Based on our record, Hetzner should be more popular than Intercom. It has been mentiond 34 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

Hetzner mentions (34)

  • Free version control for game development handling large projects??
    Self hosted Gitlab instance is an option. The only cost is hosting (personally I am using hetzner.com CPX31 instance, 16€ for 160GB a month but you can add 1TB volume for 45€ a month if you need more space). Just keep in mind that Gitlab needs about 8GB RAM to work correctly (it crashes on 2 and is only kinda stable on 4). You can also use an older computer or a NAS if you prefer to go that route. Source: over 1 year ago
  • What Absolute control?
    Personally, I use hetzner.com's dedicated line, so I rent a full piece of physical server hardware. AmazonAWS is gross. Source: over 1 year ago
  • Privacy friendly, EU-based, host providers
    Hetzner is awesome and they allow you to sign a data protection agreement contract. Source: over 1 year ago
  • Writing a DNS Server in Rust
    I went ahead and purchased the domain dnsfun.dev from my registrar for 19.99€, and I purchased a VPS from my cloud provider for about 4.50€ per month. I then logged in to that VPS and ran something like this:. - Source: dev.to / over 1 year ago
  • We reduced our annual server costs by 80% by moving away from AWS
    We've just finished moving servers from AWS to https://hetzner.com - and saved 10X with servers of double the capability. A great experience so far. - Source: Hacker News / over 1 year ago
View more

What are some alternatives?

When comparing Intercom and Hetzner, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

GoDaddy - GoDaddy makes registering Domain Names fast, simple, and affordable. Find out why so many business owners chose GoDaddy to be their Domain Name Registrar.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

DigitalOcean - Simplifying cloud hosting. Deploy an SSD cloud server in 55 seconds.

Drift - A messaging app that helps you grow your business.

A2Hosting - Need Fast, Reliable Web Hosting? A2 Hosting Is The Leader In Optimized Hosting For Any Need! Try Our Hosting Service Today!