Software Alternatives, Accelerators & Startups

Intercom VS Etsy

Compare Intercom VS Etsy and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Etsy logo Etsy

Buy and sell handmade or vintage items, art and supplies on Etsy, the worlds most vibrant handmade...
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Etsy Landing page
    Landing page //
    2023-07-20

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Etsy videos

Is Etsy Safe?

More videos:

  • Review - Pros and Cons of Selling on Etsy
  • Review - Selling On Etsy: Etsy Shop Tips For Beginners (2020 Review)
  • Review - Is Etsy Still Worth it in 2023?
  • Review - Etsy Shop Reviews #86: Beginners Need to See This (NEW SHOP REVIEW)
  • Review - Is Etsy Worth It In 2023? 🤨 | A BRUTALLY HONEST Review from a Top 1% Etsy Seller

Category Popularity

0-100% (relative to Intercom and Etsy)
Customer Support
100 100%
0% 0
eCommerce
0 0%
100% 100
CRM
100 100%
0% 0
eCommerce Platform
0 0%
100% 100

User comments

Share your experience with using Intercom and Etsy. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Etsy

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Etsy Reviews

How to Sell Art Online and Make Money From Home
Most of us know the power of Etsy. Since its launch, Etsy has helped many artists and creatives go full-time with their art business. Yes, there are listing fees and a lot of competition, but there is also a massive, engaged audience on their platform. If you haven’t considered selling your art on Etsy, you should check them out.
13 Best DeviantArt Alternatives & Similar Sites
The community is huge and has become quite popular lately. People come to this site to find vintage stuff and handmade goods. Thus, if you are working on that kind of thing then you should give Etsy a try. Some other interesting facts are such as:
25 Best Sites Like eBay To Sell and Buy Stuff in 2022
When it comes to selling products online, you have many options. While Amazon and Etsy are famous and easier to sell on, there’s nothing wrong with opening your own eCommerce store.
The best Etsy alternatives for selling your crafts
Selling through Etsy solves that problem for a lot of creators. It is a single source that a lot of people looking for crafty items can go to; it supplies a sales page, a way to interface with your customers, and other retail services. And since all transactions take place through the Etsy platform and checkout system, it provides additional privacy between buyer and seller....
15 Best Etsy Alternatives for Crafty Entrepreneurs in 2022
Here’s an Etsy alternative that was purposefully made for people who look to sell on sites like Etsy, but not on Etsy itself.
Source: zyro.com

Social recommendations and mentions

Based on our record, Etsy seems to be a lot more popular than Intercom. While we know about 236 links to Etsy, we've tracked only 6 mentions of Intercom. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

Etsy mentions (236)

  • Gift ideas for my wife that loves to crochet?
    If you shop online, check etsy.com and type in crochet project bag. There are some that have witty crochet sayings, like this. Or it could just be a bag with a pattern/color she would like. I just use any bag-reusable shopping bags, book bags, totes. I have a bag stash just like I have a yarn stash. Source: 6 months ago
  • Why wont doordash load in firefox anymore? Is there a way to fix this?
    The message says "HMMM! THE PAGE YOU'RE LOOKING FOR MUST BE HERE SOMEWHERE... error code: 404 -- ERR 004 Maybe you'd like to go back home (underlined)" This is what the home page looks like and it is the home page - www.doordash.com -- At first the website looks like its going to load normally but then it flips to the error screen and no matter how many times I try to reload it or clear the cache it refuses... Source: 9 months ago
  • Help me where etsy.com is located to fill my invoice - or how to do it.
    Hey guys! Im about the launch my first Etsy shop, but my accountant said - im from hungary - that I need to know the location or address of etsy.com so I can fill my invoice. I look everywhere but I wasnt sure about the answer. Can you help me with this? Thank you. Source: 12 months ago
  • My Chuck Box
    I bet you could make some good cash if you made these and sold them on Etsy or something. Source: 12 months ago
  • New app SUCKKSSS
    For any tasks you cannot complete on the app, you can access etsy.com in your mobile browser and complete them there. Source: 12 months ago
View more

What are some alternatives?

When comparing Intercom and Etsy, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

eBay - Buy and sell electronics, cars, fashion apparel, collectibles, sporting goods, digital cameras, baby items, coupons, and everything else on eBay, the world's online marketplace

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Amazon - Online shopping from the earth's biggest selection of books, magazines, music, DVDs, videos, electronics, computers, software, apparel & accessories, shoes, jewelry, tools & hardware, housewares, furniture, sporting goods, beauty & much more

Drift - A messaging app that helps you grow your business.

Shopify - Shopify is a powerful ecommerce platform that includes everything you need to create an online store and sell online. Try it free for 14 days.