Software Alternatives, Accelerators & Startups

Intercom VS Ello

Compare Intercom VS Ello and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Ello logo Ello

Welcome to the Creators Network. Ello is a community to discover, discuss, publish, share and promote the things you are passionate about.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Ello Landing page
    Landing page //
    2022-04-20

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Ello videos

Ello Review: The Anti-Facebook!

More videos:

  • Review - Ello HAUL! Glass + Ceramic Water Bottle and Tumblers!
  • Review - Quick & Easy Meal Prep - Ello Glass Container Storage

Category Popularity

0-100% (relative to Intercom and Ello)
Customer Support
100 100%
0% 0
Social Network
0 0%
100% 100
CRM
100 100%
0% 0
Social Networks
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Ello

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Ello Reviews

13 Best DeviantArt Alternatives & Similar Sites
Ello.co is also touted as the best DeviantArt site alternative for those who want to show their art to the existing social networks. This platform is relatively new compared to other names on this list.
Top 10 Killer Deviantart Alternatives for Art Communities
Ello is another excellent site like DeviantArt. The idea behind Ello was to create an ad-free alternative to the existing famous social networks. It was created relatively recently and has become a website for artists and photographers to share their work with all over the world. Another exciting feature is the ability to sell or buy artwork directly on the site. There are...
Facebook Alternatives 2020 – Social Networks That Won’t Sell Your Data
Ello launched back in 2014 with quite a stir in the US as it was about the time when Facebook changed its policy on names of its members, where they had to use their proper legal name. Its popularity grew as Ello presented itself to the world as a “Facebook killer social network” which doesn’t push ads down its users’ throats and doesn’t sell peoples’ information and data to...
What are the best alternatives to Facebook?
Since its founding in 2012, the operators of Ello have taken on a challenging task: they want to establish Ello as the leading, ad-free alternative to Facebook and other social platforms. This means that they’ll avoid personalized advertising at all costs. With Ello, there’s absolutely no forwarding of user data for advertising purposes and that isn’t likely to change. The...
Source: www.ionos.com
8 Best Facebook Alternatives With Focus On Privacy For 2018
Ello first gained popularity in the US about 3 years ago when it posed itself as a Facebook killer social network. This happened due to Facebook’s policy of forcing the members to use their legal name. Since then, it had made headlines on different occasions due to different reasons. Now that Zuckerberg’s service is facing flak, Ello is again gaining some traction. Primarily...
Source: fossbytes.com

Social recommendations and mentions

Based on our record, Intercom should be more popular than Ello. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

Ello mentions (4)

  • Show HN: Ello (YC W20) – AI-reading tutor for kids that works with real books
    I also thought it is the same, they are still active BTW https://ello.co/. - Source: Hacker News / over 1 year ago
  • Comment Notifications Without Comments
    I'm a long-time Ello member (@dickiesaul). Lately I notice many of my posts indicate a comment has been made, but I don't see any either with the post or on the notifications list. The ello.co site isn't much help with support questions. Anyone else seeing this? Source: about 2 years ago
  • Does anyone have any opinion or experience with the platform Ello?
    I'm talking about this platform. I heard about them a few years back when they started, but I think you needed an invite to be part of them. Now it seems you can make an account and share your work without invite. Source: about 2 years ago
  • How to discover new art and follow artists you love when social media makes you sick?
    Many have suggested sites that are art focused. Let me add ello.co which I think woudl be a good fit for you. It is social media with an intense art focus. Full disclosure, while I love the concept I haven't been able to get myself to use it much. It feels disjointed to me. Source: about 3 years ago

What are some alternatives?

When comparing Intercom and Ello, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Mastodon - Mastodon is a decentralized, open source social network. This is just one part of the network, run by the main developers of the project It is not focused on any particular niche interest - everyone is welcome!

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Gab - Gab is an ad-free social network dedicated to free speech.

Drift - A messaging app that helps you grow your business.

Friendica - Decentralisation - Privacy - Interoperability