Software Alternatives & Reviews

Intercom VS Duplicati

Compare Intercom VS Duplicati and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Duplicati logo Duplicati

Free backup software to store backups online with strong encryption. Works with FTP, SSH, WebDAV, OneDrive, Amazon S3, Google Drive and many others.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Duplicati Landing page
    Landing page //
    2021-12-16

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Duplicati videos

Backup to the Cloud with Duplicati and Openmediavault

More videos:

  • Review - Cloud Backup: Duplicacy vs. Duplicati
  • Review - Chatwing is Dead, Budget Airpods Review and UnRaid with Duplicati and Backblaze B2- HGG388

Category Popularity

0-100% (relative to Intercom and Duplicati)
Customer Support
100 100%
0% 0
File Sharing
0 0%
100% 100
CRM
100 100%
0% 0
File Sharing And Backup
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Duplicati

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Duplicati Reviews

The Best Free Backup Software and Why it is Difficult to Find One
As the name suggests, the main purpose of Duplicati is to duplicate data – in other words, to create backups. Duplicati can work on all of the modern operating systems such as Linux, Windows and MacOS, and it also supports a variety of data sharing protocols – SSH, FTP and WebDAV. It allows its users to store encrypted backups in their compressed form either on one of the...
Source: www.bacula.org
The Top 17 Free and Open Source Backup Solutions
Duplicati’s software is supported by Windows, MacOS, and Linux, as well as a range of standard protocols, including FTP, SSH, WebDAV, and cloud services. The solution is recommended for users looking for strong encryption. Duplicati is also licensed under the GPL. Users have the ability to store encrypted, incremental, compressed backups on cloud storage servers and remote...
15 Best Rclone Alternatives 2022
Duplicati was built for online backups. Like rclone, it’s open source and there’s no cost attached. It’s worth noting that you can use Duplicati free for both commercial and non-commercial use, licensed under LGPL.
Top 5 System Backup Tools for the Linux Desktop (Updated 2020)
Duplicati is another popular Linux open-source backup solution that is available completely free even for commercial usage. It is designed to run in various operating systems including Linux, Windows, and macOS. With Duplicati, you can easily take online backups and comes with a pause/resume feature to pause the backup process during any network issues and will automatically...
Source: zcom.tech
Seven Must Have Open Source Tools For Backup and Recovery
6. Duplicati Duplicati is a backup client used in a cloud computing environment. It stores encrypted, incremental, compressed backups on cloud storage servers. Duplicati provides unique options like filters and deletion rules. It works with both private and public clouds. It has a built-in scheduler, it makes an easy regular and up-to-date backup.

Social recommendations and mentions

Based on our record, Duplicati should be more popular than Intercom. It has been mentiond 9 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

Duplicati mentions (9)

  • What's a good tool to take automatic backups over SFTP?
    I'm trying Duplicati, but looks really buggy and honestly it's not doing its job, understandable from a beta.. Source: over 1 year ago
  • What's the Best way to do a full back up of my computer?
    I also use backblaze along with Duplicati which has native support for it. Source: over 1 year ago
  • Just got married — advice on how to store all photos and videos long-term?
    If it all fits on a single drive, you can buy 2 external drives then automate the backup/sync jobs using https://duplicati.com/. Source: over 1 year ago
  • Can't load the forum (thank goodness for Google cache)
    Https://forum.duplicati.com/ is broken - won't load, yet duplicati.com works fine. Not sure how long this has been down for, certainly the past few days that I've been trying to get to it. Anybody know if anyone is working on bringing it back online? Source: about 2 years ago
  • Backup options that allow for deduplication?
    These are the options that I am aware of with deduplication, in alphabetical order, there are almost certainly a bunch of others that I'm unaware of as well. * Borg * Duplicacy * Duplicati * Kopia * restic. Source: about 2 years ago
View more

What are some alternatives?

When comparing Intercom and Duplicati, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

rsync - rsync is a file transfer program for Unix systems. rsync uses the "rsync algorithm" which provides a very fast method for bringing remote files into sync.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

FreeFileSync - FreeFileSync is a free open source data backup software that helps you synchronize files and folders on Windows, Linux and macOS.

Drift - A messaging app that helps you grow your business.

GoodSync - GoodSync provides highly reliable file backup and synchronization for both individuals and businesses.