Software Alternatives, Accelerators & Startups

Intercom VS Cyberduck

Compare Intercom VS Cyberduck and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Cyberduck logo Cyberduck

A libre FTP, SFTP, WebDAV, S3, Backblaze B2, Azure & OpenStack Swift browser.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Cyberduck Landing page
    Landing page //
    2023-09-12

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Cyberduck videos

How to Use Cyberduck FTP Client

Category Popularity

0-100% (relative to Intercom and Cyberduck)
Customer Support
100 100%
0% 0
Cloud Storage
0 0%
100% 100
CRM
100 100%
0% 0
FTP Client
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Cyberduck

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Cyberduck Reviews

10 Best FTP Clients for WordPress Users (Mac and Windows)
Cyberduck doesn’t provide support for Linux, but Mac and Windows users find it rather simple to use and fast for transferring files to and from local and remote locations. Feel free to download the FTP client from the Cyberduck website or you have options for downloads on the Microsoft and Mac App Stores.
Source: kinsta.com
15 Best Rclone Alternatives 2022
Furthermore, Cyberduck integrates with Cryptomator – one of the rclone alternatives mentioned earlier. With the Cryptomator integration, you get access to extra features like filename encryption and file content encryption.
7 Best FileZilla Alternatives to Use in 2022
Cyberduck offers a clean user interface which is very easy to use. Most of the web developers use Cyberduck FTP client. However, it is recommended for Mac users, which can be accessed for free. Using this app is completely free, and the users can donate to developers if they want to. This program works on Mac as well as Windows OS.
Source: techdator.net
6 FileZilla Alternatives for Safe File Transfers
While managing files can be challenging, searching for files with Cyberduck is easy and viewing them in Quick Look is as simple as pressing the spacebar. Cyberduck is also compatible with external editors, so you can open and edit files in any third-party editor. Whether you prefer TextWrangler, TextEdit, or Sublime Text, you’ll still be able to edit your files.
7 FileZilla Alternatives: What Type of FTP Client Are You Looking for?
Users today, like Cyberduck because it has a more modern look and is compatible with cloud services. While it is easy to use, Cyberduck doesn’t leave out the basics like search, resume, and drag & drop file management. Cyberduck is free to download and use, but they do ask for donations to help continue developing and supporting the product.

Social recommendations and mentions

Based on our record, Cyberduck seems to be a lot more popular than Intercom. While we know about 68 links to Cyberduck, we've tracked only 6 mentions of Intercom. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

Cyberduck mentions (68)

  • Supabase Storage: now supports the S3 protocol
    Cyberduck: a cloud storage browser for Mac and Windows. - Source: dev.to / 28 days ago
  • Default" FileZilla download bundled with adware
    FileZilla has a long history with bundling spyware/adware with their primary installers. If you are looking for alternatives, check out Cyberduck. https://en.wikipedia.org/wiki/FileZilla#Bundled_adware_issues https://cyberduck.io. - Source: Hacker News / 2 months ago
  • Cloud storage
    Yes. You can choose exactly what you want to upload. The easiest way to do that is with a client program like Cyberduck (free) or Cloudberry Explorer ($). Source: 5 months ago
  • Why are there so many background permissions for one drive? Why are they unidentified? Anyone else like this? Im concerned about viruses
    You could try Cyberduck, I use it as a replacement for the Google Drive and Dropbox clients, it works with OneDrive as well. Source: about 1 year ago
  • Google Drive Headache/ Workaround
    I use cyberduck for this: https://cyberduck.io. Source: about 1 year ago
View more

What are some alternatives?

When comparing Intercom and Cyberduck, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

FileZilla - FileZilla is an FTP, or file transfer protocol, client. It lets individuals transfer single files or batches to a web server. For many years, FTP was the standard for website design. Read more about FileZilla.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

WinSCP - WinSCP is an open source free SFTP client and FTP client for Windows.

Drift - A messaging app that helps you grow your business.

Forklift - The most advanced dual pane file manager and file transfer client for macOS.