Software Alternatives, Accelerators & Startups

Intercom VS Crowdcast

Compare Intercom VS Crowdcast and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Crowdcast logo Crowdcast

CrowdCast provides webinars & virtual conferences.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Crowdcast Landing page
    Landing page //
    2023-09-28

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Crowdcast videos

Crowdcast Review: Webinars + Livestreams + Social Media?

More videos:

  • Review - Getting started with Crowdcast
  • Review - Host a Webinar with Crowdcast | Webinar Hosting Software

Category Popularity

0-100% (relative to Intercom and Crowdcast)
Customer Support
100 100%
0% 0
Video Conferencing
0 0%
100% 100
CRM
100 100%
0% 0
Communication
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Crowdcast

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Crowdcast Reviews

We have no reviews of Crowdcast yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Intercom should be more popular than Crowdcast. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

Crowdcast mentions (3)

  • Online Movie Premiere?
    I would try crowdcast.io It's a live webinar event platform where you can share youtube videos or your desktop so maybe you can just host an event, play your movie on a video player on your desktop and then just share stream that desktop? Source: over 1 year ago
  • D&D Themed Choose Your Own Adventure Program
    How long has your library system been using crowdcast.io? What's your experience with it or is this the first time using it? This is the first time I've heard of it and--reading through--seems really great in comparison to Zoom/Team/Skype etc. It seems really catered to programming as a platform versus a meeting space like the other community based applications. Source: almost 3 years ago
  • Will Babel fees render ADA useless?
    Sorry my bad. Have you seen the Cardano 360 monthly product update? You can rewatch it on http://crowdcast.io . There is a section introducing Babel fees in my opinion it covers it pretty good. What Babel fees does is allows tokens that have a value be accepted by SPOs as well. ADA is still the currency running everything. Imagine a shop on Amazon accepting dollars and Euros just makes it more customerfriendly.... Source: over 3 years ago

What are some alternatives?

When comparing Intercom and Crowdcast, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

ClickMeeting - Collaborate with partners and clients using ClickMeeting professional web conferencing software. Try it now, FREE!

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

WebinarNinja - Beautiful webinars. No worries.

Drift - A messaging app that helps you grow your business.

GoToWebinar - Webinar & Online Conference | GoToWebinar