Software Alternatives, Accelerators & Startups

Intercom VS ComplyCube

Compare Intercom VS ComplyCube and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

ComplyCube logo ComplyCube

Verify your customers in under 15 seconds anywhere in the world with a cutting-edge SaaS & API platform for Identity Verification and AML/KYC compliance.
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  • Intercom Landing page
    Landing page //
    2023-07-05
  • ComplyCube Landing page
    Landing page //
    2022-06-06

ComplyCube offers one of the most advanced and complete platforms in the identity verification and KYC space, helping small, large, and prominent organizations effortlessly meet their AML obligations worldwide.

ComplyCube's mission is to grow trust in the global digital economy by empowering businesses of all sizes to implement slick and resilient verification journeys that increase customer conversions, prevent fraud, and reduce onboarding costs – all without adding unnecessary friction to genuine users.

The all-in-one KYC verification platform is built upon cutting-edge AI, trusted sources, and expert human reviewers, allowing us to offer an extensive and coherent array of checks, including AML & PEP Screening, Document Authentication, Biometric Verification, Multi-bureau Checks, Address Verification, and much more.

Why ComplyCube?

❇️ Trusted by startups and big names alike, including AXA, Lycamobile, and Citi.

❇️ 98% Client onboarding rate, helping you convert more customers and grow your business.

❇️ One-stop solution for everything you need to meet your AML and KYC compliance obligations.

❇️ Global coverage of 220+ countries, 10,000+ document types, and over 3,000 data points from trusted sources and partners worldwide.

❇️ A large set of features and checks, including PEP and Sanctions Screening, Adverse Media Checks, ID Document Verification, Biometric Checks, Liveness Detection, Government Database Checks, Address Verification, and more.

Intercom

$ Details
-
Platforms
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

ComplyCube

$ Details
freemium $0.1 (per credit)
Platforms
REST API Android iOS iPad Web Cross Platform Browser Salesforce
Release Date
-

Intercom features and specs

No features have been listed yet.

ComplyCube features and specs

  • AML & Sanctions Screening: Yes
  • PEP Checks: Yes
  • Negative Media Screening: Yes
  • Watchlist Screening: Yes
  • Biometric Verification: Yes
  • Liveness Checks: Yes
  • Biometric Authentication: Yes
  • Electronic Identity Verification (eIDV): Yes
  • Electronic Know Your Customer (eKYC): Yes
  • ID Document Verification: Yes
  • Proof of Address Checks: Yes
  • Address Verification: Yes
  • Goverement Databases and Bureau Checks: Yes
  • KYC API: Yes
  • AML API: Yes
  • Age Verification: Yes
  • NFC Scanning: Yes

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

ComplyCube videos

ComplyCube Mobile SDK Demo - Easy and Secure Identity Verification

Category Popularity

0-100% (relative to Intercom and ComplyCube)
Customer Support
100 100%
0% 0
Security & Privacy
0 0%
100% 100
CRM
100 100%
0% 0
Identity Verification And Protection

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and ComplyCube

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

ComplyCube Reviews

  1. Perfect experience so far

    ComplyCube makes it easy to verify identities and stay compliant with regulations. It helps businesses onboard customers smoothly while following the rules. With simple tools to check identities and manage risks, ComplyCube is a great choice for any company needing to keep things legal and straightforward.

    👍 Pros:    User-friendly interface:|Customization|Efficiency
    👎 Cons:    Cost|Customer support
  2. Really impressive through and through!

    This was one of the most pleasant SaaS integrations I've ever experienced. Simple documentation, quick engagement from Sales all the way to Support. We wanted to launch our product in two countries, then scale to 16 within 4 months. ComplyCube was extremely supportive and provided us with KYC strategy and a platform that's flexible and useful for our business needs. Very pleased!

    🏁 Competitors: SwiftDil, Onfido, MetaMap, Yoti, GetID, Sumsub, Passbase, Ondato
    👍 Pros:    Easy to use|Simple yet powerful and efficient tool|Excellent support|Impressive ui|Easy integration|Comprehensive data
    👎 Cons:    Nothing that i can think of.
  3. Amazing identity verification platform and team!

    We've tried several SaaS platforms in the identity verification space, but we were left frustrated with complicated integration steps and not particularly unhelpful support and sales.

    ComplyCube (and shoutout to Vic and Lucas) were brilliant from the get-go! The API documentation is rich and easy to follow. Integrations took us a couple of hours and our clients are breezing through the onboarding process keep it up guys!

    🏁 Competitors: SwiftDil, Shufti Pro, Veriff, Passbase, Onfido, Yoti, Sumsub
    👍 Pros:    Excellent customer service|Super fast|Cost-effective plans|Global coverage|Iso-certified solution|Easy integration
    👎 Cons:    Large-volume pricing is not public, and we had to speak to the sales team to get a quote

Discover the Top 5 Identity Verification Providers in 2023
Onfido and ComplyCube stand out by having one of the broadest range of features on the market, including but not limited to sanctions & PEP screening, document verification, biometric authentication, device intelligence, and more. However, it is worth noting that some of the advanced features offered by Onfido are exclusively available to enterprise customers, whereas their...

Social recommendations and mentions

Based on our record, Intercom seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

ComplyCube mentions (0)

We have not tracked any mentions of ComplyCube yet. Tracking of ComplyCube recommendations started around Jun 2022.

What are some alternatives?

When comparing Intercom and ComplyCube, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Onfido - Onfido is the data-driven platform for intelligent background checking.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Sumsub - One verification platform to secure the whole user journey

Drift - A messaging app that helps you grow your business.

Shufti Pro - Shufti Pro offers AI-based KYC and AML screening solutions empowered with biometric authentication.