ComplyCube
Onfido
Sumsub
Shufti Pro
Veriff
Frontegg
Jumio
KeePass
Freshdesk
Zendesk
Intercom
LiveAgent
HelpScout
Zoho Desk
Salesforce Service Cloud
Front
ComplyCube offers one of the most advanced and complete platforms in the identity verification and KYC space, helping small, large, and prominent organizations effortlessly meet their AML obligations worldwide.
ComplyCube's mission is to grow trust in the global digital economy by empowering businesses of all sizes to implement slick and resilient verification journeys that increase customer conversions, prevent fraud, and reduce onboarding costs – all without adding unnecessary friction to genuine users.
The all-in-one KYC verification platform is built upon cutting-edge AI, trusted sources, and expert human reviewers, allowing us to offer an extensive and coherent array of checks, including AML & PEP Screening, Document Authentication, Biometric Verification, Multi-bureau Checks, Address Verification, and much more.
Why ComplyCube?
❇️ Trusted by startups and big names alike, including AXA, Lycamobile, and Citi.
❇️ 98% Client onboarding rate, helping you convert more customers and grow your business.
❇️ One-stop solution for everything you need to meet your AML and KYC compliance obligations.
❇️ Global coverage of 220+ countries, 10,000+ document types, and over 3,000 data points from trusted sources and partners worldwide.
❇️ A large set of features and checks, including PEP and Sanctions Screening, Adverse Media Checks, ID Document Verification, Biometric Checks, Liveness Detection, Government Database Checks, Address Verification, and more.
ComplyCube FreshdeskNo features have been listed yet.
ComplyCube makes it easy to verify identities and stay compliant with regulations. It helps businesses onboard customers smoothly while following the rules. With simple tools to check identities and manage risks, ComplyCube is a great choice for any company needing to keep things legal and straightforward.
This was one of the most pleasant SaaS integrations I've ever experienced. Simple documentation, quick engagement from Sales all the way to Support. We wanted to launch our product in two countries, then scale to 16 within 4 months. ComplyCube was extremely supportive and provided us with KYC strategy and a platform that's flexible and useful for our business needs. Very pleased!
We've tried several SaaS platforms in the identity verification space, but we were left frustrated with complicated integration steps and not particularly unhelpful support and sales.
ComplyCube (and shoutout to Vic and Lucas) were brilliant from the get-go! The API documentation is rich and easy to follow. Integrations took us a couple of hours and our clients are breezing through the onboarding process keep it up guys!
Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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