Software Alternatives, Accelerators & Startups

Intercom VS CHAOSSEARCH

Compare Intercom VS CHAOSSEARCH and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

CHAOSSEARCH logo CHAOSSEARCH

Transform your cloud storage into a Live Search + SQL + GenAI analytical database.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • CHAOSSEARCH Data visualization
    Data visualization //
    2023-12-12
  • CHAOSSEARCH Index data at scale - search results
    Index data at scale - search results //
    2023-12-12

ChaosSearch's Chaos LakeDB helps organizations make better use of their log and event data. The cloud data platform enables users to search, analyze, and visualize application telemetry data stored in Amazon S3 or Google Cloud Platform. Use cases include application observability, security analytics, product data analysis, and embedded analytics.

Our Chaos LakeDB is the first and only data lake database designed to power live Search, SQL, and Generative Artificial Intelligence (GenAI) analytics. By integrating with Amazon Web Services’ (AWS) Amazon Simple Storage Service (Amazon S3), the preferred object store for millions of AWS customers of all sizes and industries, ChaosSearch helps merge the vast storage capabilities of data lakes with the accessibility of cloud databases. Eliminating the need for complex extract, transform, load (ETL) and extract, load, transform (ELT) processes, we offer live analytics while ensuring enhanced cost efficiency and performance at scale.

INTEGRATE CHAOSSEARCH INTO YOUR STACK TODAY!

  1. ChaosSearch is an ideal replacement for Elasticsearch (ELK stack) or Opensearch. With ChaosSearch, customers can perform scalable log analytics on AWS S3 or GCS, using familiar APIs for queries, and Kibana for log analytics and visualizations, while reducing costs and improving analytical capabilities.

  2. ChaosSearch helps customers centralize logs to extend retention and reduce their Datadog budget in one of two ways - Use only Datadog's monitoring tools, alongside ChaosSearch for centralized log management. Or, reduce Datadog’s log retention to three days and use ChaosSearch for unlimited retention, with a cost savings of approximately 40%.

  3. ChaosSearch reduces security and observability costs for modern enterprises, replacing Splunk for long-term analysis. Customers can keep Splunk for key security workflows and centralize all other logs in ChaosSearch – achieving 50-80% savings with unlimited, long-term data retention.

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

CHAOSSEARCH

Release Date
2017 January
Startup details
Country
United States
City
Boston
Founder(s)
David Noblet
Employees
10 - 19

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

CHAOSSEARCH videos

ChaosSearch Overview Demo

Category Popularity

0-100% (relative to Intercom and CHAOSSEARCH)
Customer Support
100 100%
0% 0
Monitoring Tools
0 0%
100% 100
CRM
100 100%
0% 0
Log Management
0 0%
100% 100

Questions and Answers

As answered by people managing Intercom and CHAOSSEARCH.

Who are some of the biggest customers of your product?

CHAOSSEARCH's answer:

Equifax Armor Transeo BAI Communications Revinate

What makes your product unique?

CHAOSSEARCH's answer:

Our Chaos LakeDB is the first and only data lake database designed to power live Search, SQL, and Generative Artificial Intelligence (GenAI) analytics. By integrating with Amazon Web Services’ (AWS) Amazon Simple Storage Service (Amazon S3), the preferred object store for millions of AWS customers of all sizes and industries, ChaosSearch helps merge the vast storage capabilities of data lakes with the accessibility of cloud databases. Eliminating the need for complex extract, transform, load (ETL) and extract, load, transform (ELT) processes, we offer live analytics while ensuring enhanced cost efficiency and performance at scale.

Why should a person choose your product over its competitors?

CHAOSSEARCH's answer:

Reduced Time, Cost & Complexity

  1. Real-Time Analytics & Full Historical Context
  2. Minute time-to-glass; Seconds query resolution
  3. Auto-schema detection & dynamic mapping for easy setup & live data use cases
  4. Unlimited retention without rehydration needs

  5. Unmatched Cost-Performance at Scale

  6. Data only in cloud storage

  7. Chaos Index® is 5-20x smaller than raw

  8. Small data = Small compute

  9. Stateless = Compute just for ingest & query, not store

  10. Unified Live Search+ SQL+GenAI Analytics

  11. Single platform across operational & business use cases

  12. All data stored in customers' cloud storage with granular RBAC

  13. No sharding, partitioning, schema management including of nested data

  14. Auto-scaling & seamless upgrades

ChaosSearch is an ideal replacement for Elasticsearch (ELK stack) or Opensearch. With ChaosSearch, customers can perform scalable log analytics on AWS S3 or GCS, using familiar APIs for queries, and Kibana for log analytics and visualizations, while reducing costs and improving analytical capabilities.

ChaosSearch helps customers centralize logs to extend retention and reduce their Datadog budget in one of two ways - Use only Datadog's monitoring tools, alongside ChaosSearch for centralized log management. Or, reduce Datadog’s log retention to three days and use ChaosSearch for unlimited retention, with a cost savings of approximately 40%.

ChaosSearch reduces security and observability costs for modern enterprises, replacing Splunk for long-term analysis. Customers can keep Splunk for key security workflows and centralize all other logs in ChaosSearch – achieving 50-80% savings with unlimited, long-term data retention.

User comments

Share your experience with using Intercom and CHAOSSEARCH. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and CHAOSSEARCH

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

CHAOSSEARCH Reviews

Best Log Management Tools: Useful Tools for Log Management, Monitoring, Analytics, and More
ChaosSearch has developed a brand new approach to delivering data analytics and insights at scale. Their platform connects to and indexes the data within our customers’ cloud storage environments (ie., AWS S3), rendering all of their data fully searchable and available for analysis with the existing data visualization/analysis tools they are already using. Whereas all other...
Source: stackify.com

Social recommendations and mentions

Based on our record, Intercom seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

CHAOSSEARCH mentions (0)

We have not tracked any mentions of CHAOSSEARCH yet. Tracking of CHAOSSEARCH recommendations started around Mar 2021.

What are some alternatives?

When comparing Intercom and CHAOSSEARCH, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Komodor - The Kubernetes native troubleshooting platform

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Devo - Devo delivers real-time operational & business value from analytics on streaming and historical data to operations.

Drift - A messaging app that helps you grow your business.

VirtualMetric - VirtualMetric is an all-in-one infrastructure monitoring, inventory and change tracking solution. Gain a real-time full insight into your environment.