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Intercom VS Blue Prism

Compare Intercom VS Blue Prism and see what are their differences

Usetiful
Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention. featured
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Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Blue Prism logo Blue Prism

Blue Prism is a leading Artificial Intelligence software that allows businesses to manage and deploy their digital workforce composed of software robots.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Blue Prism Landing page
    Landing page //
    2023-09-28

Intercom videos

+ Add

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Blue Prism videos

+ Add

Blue Prism vs UiPath vs Automation Anywhere | RPA Tools Comparison | Edureka

More videos:

  • Review - Blue Prism vs UiPath vs Automation Anywhere | RPA Tools Comparison | Intellipaat
  • Review - Introduction to the Blue Prism RPA Platform

Category Popularity

0-100% (relative to Intercom and Blue Prism)

Intercom

Blue Prism

Customer Support
100 100%
Customer Support
0% 0
BPM
0 0%
BPM
100% 100
CRM
100 100%
CRM
0% 0
Robotics Process Automation
0 0%
Robotics Process Automation
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Blue Prism

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.

9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
Source: www.marketermilk.com
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.
Source: www.nectardesk.com

Blue Prism Reviews

6 Best Power Automate Alternatives & Competitors in 2024
Blue Prism stands out as a pioneering figure in the RPA sector, delivering a robust digital workforce that helps businesses automate complex, end-to-end operational processes. This platform is widely acclaimed for its user-friendly interface and enterprise-grade capabilities, making it an ideal alternative to Power Automate for organizations looking for extensive automation...
Source: www.softwaretestingmaterial.com

Social recommendations and mentions

Based on our record, Intercom seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

Blue Prism mentions (0)

We have not tracked any mentions of Blue Prism yet. Tracking of Blue Prism recommendations started around Mar 2021.

What are some alternatives?

When comparing Intercom and Blue Prism, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Automation Anywhere - Automation Anywhere Premier Revolutionizing automation software New Version: Supports Windows 8

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Microsoft Power Automate - Microsoft Power Automate is an automation platform that integrates DPA, RPA, and process mining. It lets you automate your organization at scale using low-code and AI.

Drift - A messaging app that helps you grow your business.

Pega Platform - The best-in-class, rapid no-code Pega Platform is unified for building BPM, CRM, case management, and real-time decisioning apps.

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