Intercom VS Avion
Compare Intercom VS Avion and see what are their differences
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Intercom
Zendesk
Freshdesk
Drift
LiveAgent
tawk.to
LiveChat
Crisp Chat
Avion
StoriesOnBoard
Aha
productboard
ProductPlan
sharpcloud
Mind Map by RealtimeBoard
Airtable
Avion is a real-time, collaborative user story mapping tool for agile teams.
With Avion you can:
1) Visualise your entire product and its user journeys on a user story map.
2) Effectively plan future releases and uncover gaps in your plans by identifying dependencies.
3) Focus on delivering real value to your users by prioritising the right work.
4) Easily share your release plans and product roadmap with your whole team.
Intercom AvionIntercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.
I've been user story mapping for a number of years. Tools on the web has never been a strong point for story mapping. Avion is the best I've found so far. Personally I'm using it in conjunction with Azure Devops to manage our planning and delivery processes.
Still lacks a few things such as tagging, but I asked them team and this is planned on their upcoming roadmap.
Based on our record, Intercom should be more popular than Avion. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
Agree with others that outlining these details in a story's description is the way to go. Another tool for you to check out (I helped build it): Avion – Story Mapping. Source: almost 2 years ago
To give some recommendation on a non-mainstream tool: I really enjoy using avion.io for a side project right now. Source: almost 3 years ago
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
StoriesOnBoard - StoriesOnBoard helps agile teams build better products faster. The built-in guide helps you collect and prioritize ideas, understand user requirements, gather customer feedback, and validate feature ideas with internal & external stakeholders.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Aha - Aha! is the new way to create visual product roadmaps. Web-based product management tools and roadmapping software for agile product managers.
Drift - A messaging app that helps you grow your business.
productboard - Beautiful and powerful product management.