Software Alternatives, Accelerators & Startups

Intercom VS Avaza

Compare Intercom VS Avaza and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Avaza logo Avaza

Beautiful Projects, Timesheets, Expenses, Quotes & Invoices for Small Businesses
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Avaza Landing page
    Landing page //
    2023-03-10

Avaza is the leading all-in-one platform for running productive teams. Avaza seamlessly integrates your choice of Project Management, Time Tracking, Expense Reporting, Resource Scheduling, Quoting, Invoicing and unparalleled Reporting. You don’t need subscriptions for 5 separate products any more!

Intercom

$ Details
-
Platforms
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Avaza

Website
avaza.com
$ Details
freemium $9.95 / Monthly (Unlimited Collaborators, Unlimited Customers, Priority Support)
Platforms
Browser iOS Android
Release Date
2014 February

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Avaza videos

Avaza - Task Management & Collaboration Overview

More videos:

  • Review - Avaza - Getting Started with Invoices
  • Review - Avaza - Getting Started with Timesheets

Category Popularity

0-100% (relative to Intercom and Avaza)
Customer Support
100 100%
0% 0
Project Management
0 0%
100% 100
CRM
100 100%
0% 0
Task Management
0 0%
100% 100

User comments

Share your experience with using Intercom and Avaza. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Avaza

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Avaza Reviews

50 Best Project Management Tools for 2019
Avaza is productive solution that teams use to collaborate on projects, schedule resources, track time, manage expenses for a more efficient business. It helps you get more done faster with quick file-sharing, activity feeds and more. You get to see a bird’s eye view on who’s working on what and manage work assignments and make smarter scheduling decisions.
The Top 5 Free Basecamp Alternatives To Use in 2018
Avaza is one of the top free Basecamp alternatives helping you manage your projects from the initial quotation to project development to invoice management. With Avaza, you can keep in sync with clients and keep them updated through the Questions tab.
Source: medium.com
Accounts Receivable Software
Avaza is a software suite for small businesses. It includes modules for project management & collaboration, resource scheduling, time tracking, expense management, quoting & invoicing. Avaza also offers powerful reporting features. Use Avaza in the cloud, and access it from any device whether its your desktop, tablet or mobile. Learn more about Avaza

Social recommendations and mentions

Based on our record, Intercom seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

Avaza mentions (0)

We have not tracked any mentions of Avaza yet. Tracking of Avaza recommendations started around Mar 2021.

What are some alternatives?

When comparing Intercom and Avaza, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.

Drift - A messaging app that helps you grow your business.

BigTime.net - BigTime is a leading Professional Services Automation software that helps you scale your firm by giving you the ability to track & act on your operational metrics. Even with remote work, easily manage time, expenses, & billing for multiple projects.