Inoreader Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Inoreader mentions (14)

• Open article in full web browser tab instead of light version of the article?

  Were can I set in inoreader.com settings so that the articles opens in normal web browser tab and not the light version of the article? Ive been checking the settings but cannot find any settings to change this. (Feedly calls this option "open in website directly"). Source: 11 months ago

• RSS reader "Brief" - Firefox Extension

  As an alternative, you can use Feedbro or Inoreader. Source: about 1 year ago

• In your opinion, what is the best subscription (recurring) purchase Mac App?

  I've Inoreader subscription for several years. It is not specific to Mac, though. But it has been particularly valuable for me with their server-side filters and deduplication. Recently, they added Newsletter subscriptions and website subscriptions for sites which don't offer RSS feeds. Pretty nifty if you need them. Source: about 1 year ago

• RSS reader for Duo?

  Was using Feedly but it stopped working a couple years ago. Now I use inoreader - it has a nice interface on both web and in the app, and you can follow more than just RSS (customizable keyword searches) in the paid version. Source: about 1 year ago

• Reader is ready 🔮📖

  No ability to customize font-size, and it's waaaaay too big for me on all platforms. This results in tons more scrolling that what's needed with Raindrop and Inoreader <-- major dealbreaker for me. Source: over 1 year ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago