IncidentMonitor
appVuze
Zendesk
Gainsight
Front
Supportbench
LiveAgent
SolarWinds Service Desk
ngDesk
Squadcast
Zendesk
OpsGenie
PagerDuty
PagerTree
Callbell
VictorOps
IncidentMonitor ngDeskThe core feature of ngDesk ticketing software is excellent. The system is reliable with negligible downtime. I can combine the automation and triggers to create an advanced ticket routing system. The app offers a robust API which I can use to integrate with any part of the system.
ngDesk has been one of the go-to solutions for helpdesk software, but they've really streamlined their system over the last few years. It's simple and easy to use with simple options for even those who are new to using a helpdesk system. ngDesk is basically an email support system, where all emails sent will be routed to your ngDesk dashboard and show up as support tickets.
ng Desk is an intuitive and simple tool, and it can be distinguished from its counterparts by the fact that there is no hide and seek game involved in using it. Everything is where it should be, issues can be tagged and tracked properly, and improvements are introduced all the time.
appVuze - appVuze provides Help Desk software for mobile apps and delivers an easy to integrate in-app support platform.
Squadcast - Automate incident response, reduce downtime and enhance your tech teams’ delivery with a unified platform.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Gainsight - Customer Success for the New Enterprise
OpsGenie - Alerting and On-Call Management for Dev&Ops Teams
Front - multi-channel inbox service for collaborative teams