ngDesk VS Front

ngDesk Reviews

1. Cynthia Rowley    

   Customer Support at AB Technology | over 2 years ago
   ngDesk is very easy to use!

   The core feature of ngDesk ticketing software is excellent. The system is reliable with negligible downtime. I can combine the automation and triggers to create an advanced ticket routing system. The app offers a robust API which I can use to integrate with any part of the system.

   🏁 Competitors: Zendesk
2. Richard Robinson    

   Graphic Designer at ABS technology | over 2 years ago
   Email support system

   ngDesk has been one of the go-to solutions for helpdesk software, but they've really streamlined their system over the last few years. It's simple and easy to use with simple options for even those who are new to using a helpdesk system. ngDesk is basically an email support system, where all emails sent will be routed to your ngDesk dashboard and show up as support tickets.

3. johnmathew    

   G,DESIGNER at ECAPS | over 2 years ago
   Very easy simple affordable tool

   ng Desk is an intuitive and simple tool, and it can be distinguished from its counterparts by the fact that there is no hide and seek game involved in using it. Everything is where it should be, issues can be tagged and tracked properly, and improvements are introduced all the time.

   🏁 Competitors: Zendesk, Zoho CRM

Front Reviews

ngDesk mentions (0)

Front mentions (18)

• User for Solely BCC Email Logging?

  I considered trying to use one of the integration user licenses ($10 a month) or maybe something else? These emails are coming from the "Front" email service (front.com). Source: 5 months ago

• Share your Dock! I'll go first

  Google image search say it's this: https://front.com/. Source: 12 months ago

• Web-based Shift/Front alternative for ChromeOS?

  I also googled "Shift alternatives" and found front.com which has a web application. Source: about 1 year ago

• Integration W/ Live Chat Box On Website

  I agree with others in this thread that app-based is probably the way to go - especially if you're just building for one person. Just be sure she enables push notifications with the same settings as SMS. Others have mentioned Frontline (FYI: this product is end-of-sale), Crisp, and SpokePhone. I would also add Front as a potential app to check out as they have similar functionality. Source: about 1 year ago

• Help me find Better CRM, webchat, invoicing, accounting software

  For the inbox with messages, email, sms and web chat, I think Front may be what you're looking for. Source: over 1 year ago