IMVU VS Freshdesk

IMVU Reviews

1. Jesse Li Starseed    

   Owner at Starseed Productions | almost 2 years ago
   Immersiveness and Realism is not always based on the Platform

   In most virtual worlds, whether on a 2D screen or 3D headset, the platform provides the means, but most of the userbase provides the "content". I am no stranger to 3D virtual. I was on the very first one called Cybertown back in 1999, and have accounts in Second Life and Sansar. To be honest, I had tried IMVU over a decade ago, but it seemed marketed to teens and the younger generation. But it is now 2022, and IMVU has made great strides in graphic quality, creator tools (IMVU Studio), and even V-COIN, the first cryptocurrency approved by the SEC for use in virtual worlds and convertable to real life currency. The bottom line though is the quality of the content, but especially that of the IMVU "avatars", which I have to say "still" greatly surpass most of the avatar looks available in standard 3D VR headset platforms. The content available for objects, rooms, and outfits, poses, movements, audio and even shadow/shade rendering is leaps and bounds better than it was many years ago, and much more is available in the IMVU Store for purchase. IMVU is now a subsidiary company of "Together Labs", has procured 35 million dollars in venture funding, and was ranked a few years ago as the Best Virtual World Game for Realistic Graphics for 2020 by Lifewire, a prominent tech site. I choose to use IMVU as a platform because it is a very good quality one, both technically and socially, and have developed ways of marketing and streaming music and video to and from online broadcasting sites in conjunction with this platform.

   🏁 Competitors: Second Life, Sansar, VRChat, Anakin

   👍 Pros:    Quality of content|Ease of use|Large selection of content|Two client platforms available for computer|Phone app|Cryptocurrency|Creator tools|Custom content can be made by users who are creators|Age verification required for adult content (ap)|: free, or paid-subscription vip tier levels|Greeters program|Live chatrooms can have thousands in the room|Furniture (tvs & screens) in live chatrooms can stream audio/video content directly from youtube

   👎 Cons:    Not a true 3d vr world, like vrchat|Not available for 3d vr headset|Limit of 10 avatars in a chatroom, although more can be invited or pulled in

Freshdesk Reviews

1. Brian Howard    

   Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

IMVU mentions (1)

• Alternatives to Everskies

  Games I don't know enough about that can be played in a browser that DON'T have forums or forum-like features: MovieStarPlanet2 (made by the same company as MSP1, so expect it to be just as pay to win and unsafe as the first game) Games I don't know enough about that don't have forums (as far as I'm aware) that you have to download: Habbo Hotel IMVU Hotel Hideaway The Sims 4 (it's free and lets you dress up... Source: 11 months ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 5 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago