Software Alternatives, Accelerators & Startups

Icinga VS Intercom

Compare Icinga VS Intercom and see what are their differences

Icinga logo Icinga

Icinga is a fork of Nagios and is backward compatible.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Icinga Landing page
    Landing page //
    2023-10-23
  • Intercom Landing page
    Landing page //
    2023-07-05

Icinga videos

Bernd Erk - Why favour Icinga over Nagios

More videos:

  • Review - Using The Icinga Linux Monitoring Wizard

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Icinga and Intercom)
Monitoring Tools
100 100%
0% 0
Customer Support
0 0%
100% 100
Log Management
100 100%
0% 0
CRM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Icinga and Intercom

Icinga Reviews

The Best Open Source Network Monitoring Tools in 2023
Description: Icinga is an open source network monitoring tool that measures network availability and performance. Through a web interface, your enterprise can observe hosts and applications across your entire network infrastructure. The tool is natively scalable and can easily be configured to work with every kind of device. There are also a handful of Icinga modules for...
10 Best Zabbix Alternatives
Icinga is a popular enterprise-grade open-source tool for IT infrastructure and application monitoring. It checks the availability of your network resources, notifies you of outages, and generates performance data for reporting. Icinga was originally created as a fork of the Nagios Core application in 2009. The goal is to improve upon the groundwork laid by Nagios, including...
10 Best Open Source Monitoring Software for IT Infrastructure
Icinga, which began as Nagios Fork in 2009, got freed from the constraints of a fork and crafted Icinga 2, which is faster, easier to configure, more comfortable to scale significantly better.
Source: geekflare.com
13 Best Nagios Alternatives for Networks, Servers, IT Systems Monitoring
Icinga2 started as a fork of Nagios and became an expansive network monitoring solution even for enterprise-grade needs.
Best Open Source Network Monitoring Tools and Software (Linux/Windows)
The fact that you still have to use text-based configuration files coupled with the robustness of Icinga, means that there is also a steep learning curve for Icinga as with Nagios. On the plus side, Icinga has very detailed documentation to help you along the way.

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Social recommendations and mentions

Icinga might be a bit more popular than Intercom. We know about 8 links to it since March 2021 and only 6 links to Intercom. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Icinga mentions (8)

  • What do you use to visualize your topology?
    Two manually updated svg maps on nagvis that integrate with our icinga checks, one for the transport system nodes and one for the routers. Source: about 1 year ago
  • SSLPing permanently goes out of service
    Might be a bit of an overkill if you just want to check the certificates, but I'm using Icinga (formerly known as Nagios) to keep track of all of the systems - including webpage certificates. Source: about 2 years ago
  • What "legacy" software are you still forced to use in 2022 that you wish would die?
    Some of it can be migrated rather easily to Icinga https://icinga.com/. Icinga forked from Nagios many years ago, they rewrote the engine and have done a nice WebUI. It is able to support e.g. Business branches using "satellites" that act as proxy to the main server/ server cluster. I was one of the two guys doing the setup for a company with multiple branch offices/ factories and during the time I was there it... Source: over 2 years ago
  • Is there any program that can alert you of a stalled Plex Server?
    Personally I run https://icinga.com/ (to all my services, including Plex) and it polls every 5sec and after 5 fails in a row it sends me an email. Source: over 2 years ago
  • Linux is dead, long-live Docker monoculture
    Fast forward 12 years and I have Icinga2 collectors in each datacenter using check_by_ssh to run check_systemd, all front-ended by Thruk. The TIG stack is something on my list of things to look into at some point, but with Dynatrace available to do all the fancy application monitoring, there's no rush. Source: over 2 years ago
View more

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing Icinga and Intercom, you can also consider the following products

Zabbix - Track, record, alert and visualize performance and availability of IT resources

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Nagios - Complete monitoring and alerting for servers, switches, applications, and services

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.

Drift - A messaging app that helps you grow your business.