IcePanel
draw.io
Structurizr
Terrastruct
Diagrams
C4 model
Miro
LucidChart
LiveChat
Intercom
tawk.to
Freshdesk
LiveAgent
Tidio
Crisp Chat
Zendesk
Help everyone understand complex systems using lightweight and interactive visuals. IcePanel helps technical and non-technical people model their software architecture in a simple and structured way using the C4 model. Create diagrams at different levels of detail, from high-level to low-level, that connect to your code. Tell dynamic stories about your architecture using Flows and Tags to help onboard new team members, or evaluate key user journeys.
IcePanel LiveChatLiveChat is highly recommended for businesses of all sizes that wish to improve their customer support operations. It's particularly beneficial for eCommerce platforms, SMEs, and large enterprises looking to increase sales through enhanced customer communication and support.
Based on our record, IcePanel seems to be a lot more popular than LiveChat. While we know about 36 links to IcePanel, we've tracked only 2 mentions of LiveChat. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
For the architectural documentation like this one, the C4 Model [0] is a much better fit than UML - primarily because it's less rigid in notation and modeling components. And in terms of tooling, I find IcePanel [1] to have the right combination of flexibility and simplicity. [0] https://c4model.com/ [1] https://icepanel.io/. - Source: Hacker News / over 1 year ago
https://icepanel.io/ The best I've ever used. - Source: Hacker News / over 2 years ago
I use UML quite a bit but it's never really what I'm after, somnething more modern and fluid and gui driven that more people can use. Icepanel [1] looks really cool but I haven't tested it and I'm not sure it really fits my use case. It seems like it's mostly for api driven rpc/grpc/rest services when I kind of want to use it to visualize backend/infra/terraform sort of things. Might be interesting to you. [1] -... - Source: Hacker News / over 2 years ago
1. We started using https://icepanel.io/ for microservices, Software, anything thats documentable for later read. 2. More diagrams, less key strokes 3. We have dedicated page owners on confluence, its mix of engineers, leaders, PM's, QA etc. - Source: Hacker News / over 2 years ago
The best tool for writing C4 documentation I have seen so far is https://icepanel.io/. - Source: Hacker News / almost 3 years ago
Some of it is going to depend on your budget and needs. Many (most?) livechat providers offer WP functionality. For example, livechat.com has a free WP plugin to offer livechat on WP sites:. Source: about 4 years ago
I am free to use any existing library or whatnot, what I was wondering is how easy it is to implement and deploy. I'm not being asked to build a full live chat from scratch, just try and implement a solution that won't add monthly charges to the predicted monthly cost of the website (ie pre-made solutions such as livechat.com that would cost atleast $16/mo). Source: over 5 years ago
draw.io - Online diagramming application
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Structurizr - Structurizr is a workspace editor that creates software architecture diagrams and documentation based on the C4 model.
tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page
Terrastruct - A diagramming tool for software architecture
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community