LiveSession
LiveSession helps you analyze users’ behavior, improve UX, find JS bugs, and increase conversion rates using session replays, and event-based product analytics.
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Hotjar's product experience insights make it easy to understand what users are really doing on your site.
Visualize behavior on your site with Heatmaps
Eliminate guesswork with user Recordings
Understand the reasons behind behavior with Surveys and Incoming Feedback
Smartlook is a qualitative analytics solution for web and mobile helping over 250,000 businesses of all sizes and industries answer the “whys” behind users’ actions — why do users churn, or why aren’t they using a feature, or why are they skipping onboarding? Now you can eliminate the guesswork.
With a unique feature set, Smartlook gives you a way to finally understand user behavior at the micro level. Always-on visitor recordings show you what every last visitor does on your website or app, and heatmaps give you mass data about where most people click and scroll. Automatic event tracking lets you know how (and how often) your visitors do specific things, while conversion funnels take those events and show you how much success you're having with conversions.
Started in 2016, Smartlook has grown into a complete solution for qualitative analytics, making guesswork a thing of the past. Stop wondering why, and start getting answers today.
Hotjar details| Categories | |
|---|---|
| Website | hotjar.com |
| Pricing URL | Official Hotjar Pricing |
| Details $ | freemium €39.0 / Monthly (Starting at: 3,000 Recordings per month with unlimited Heatmaps) |
| Release Date | 2014-06-01 |
Smartlook details| Categories | |
|---|---|
| Website | smartlook.com |
| Pricing URL | Official Smartlook Pricing |
| Details $ | freemium |
| Release Date | - |
| Heatmaps | Visually represent where users click, move, and scroll on your site. With this context, you'll learn how users really behave. |
|---|---|
| Recordings | Live playbacks of users on your site. |
| Surveys | Bring the voice-of-customer to your decision making. |
| Incoming Feedback | A real-time suggestion box on your site, that lets users express frustration or delight about individual parts of your site. |
I don't like the service. It is very slow and very expensive. Not recommended it to others.
Don't work the heatmap and I did not like others.
I found that Hotjar was not user-friendly. It's hard to navigate, I kept getting lost. They should do a better job with their customer service as well. I felt like they weren't responsive to my needs and it just wasn't worth the money for me to continue with them.
Based on our record, Hotjar should be more popular than Smartlook. It has been mentiond 10 times since March 2021. We are tracking product recommendations and mentions on Reddit, HackerNews and some other platforms. They can help you identify which product is more popular and what people think of it.
If you have installed a heat map like hotjar.com then I will tell you that I used that for a month and found 5 or so dead ends where users were not getting to the cart or clicking on things that where not informative enough to lead to the next action. - Source: Reddit / about 2 months ago
Install hotjar.com - it's free. It's a heatmap that tracks how people navigate around your site. Why this matters? You can see where people drop off on your site (specifically, what content they see/don't see). Then, you can make informed decisions on what content is landing and what needs to change. - Source: Reddit / 4 months ago
Sign up for hotjar.com They record your user's screen as they use the website. It's really useful and gives you qualitative feedback. - Source: Reddit / 9 months ago
I can see that you have kept an input box that asks to write optician. It is not the most wonderful user experience in my opinion. Another thing is to watch some session recordings of your users to understand if something is particularly putting them off. For that, you can try Browsee or Hotjar. - Source: Reddit / 11 months ago
Mixpanel for product analytics, absolutely essential if you want to understand how your users are engaging and using your platform. Hotjar is great as well, excellent heat maps. - Source: Reddit / 11 months ago
Check out - smartlook.com. Just started with it yesterday and so far so good. - Source: Reddit / 15 days ago
In other words, the site should fail gracefully if smartlook.com or whatever is blocked. - Source: Reddit / 10 months ago
Google Analytics - Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.
FullStory - Meet FullStory, the app that captures all your customer experience data in one powerful platform.
Crazy Egg - Through Crazy Egg's heat map and scroll map reports you can get an understanding of how your visitors engage with your website so you can boost your conversion rates.
LiveSession - LiveSession helps you analyze users’ behavior, improve UX, find JS bugs, and increase conversion rates using session replays, and event-based product analytics.
Mixpanel - Mixpanel is the most advanced analytics platform in the world for mobile & web.
Mouseflow - Mouseflow is the most popular session replay / recording and website heatmap tool. Sign up today or call +1 (855) 668-7335 for a personal demonstration!