Software Alternatives & Startups

Hiver VS Sortd

Compare Hiver VS Sortd and see what are their differences

Hiver

The modern AI customer service platform

Rating
0 reviews
Sortd

Rated the #1 App for Gmail

Rating
0 reviews
Pricing
Freemium Free trial

Which is more popular?

Based on our record, Hiver seems to be more popular. It has been mentioned 5 times since March 2021.

social mentions
5 vs 0
Email Management popularity
100% vs 0%

Base details

Website, pricing, platforms and company facts side by side.

Hiver
Sortd
Website hiverhq.com sortd.com
Pricing
Freemium Free trial Official pricing
Listed in

About Hiver and Sortd

In their own words, as submitted to SaaSHub.

Hiver
Sortd

Say hello to the customer service platform for the modern AI era. Make exceptional service feel effortless by letting AI agents handle the busywork.

Read more about Hiver

One intuitive workspace to manage your Emails, To-do's, Projects, Sales, Client Service, CRM and Teamwork ... right in GMAIL!

Read more about Sortd

Features and specs

What each product offers, as listed by its team.

Hiver 5 features
Sortd 7 features
  • Shared Inboxes
    Hiver allows teams to manage shared inboxes directly within Gmail, enabling collaborative email handling without the need for external software.
  • Email Delegation
    The platform enables users to assign emails to specific team members, streamlining the process of task delegation and ensuring accountability.
  • Notes and Tags
    It provides functionality for adding context to emails via notes and tags, facilitating better communication and organization within the team.
  • Email Templates
    Hiver offers customizable email templates to improve response times and maintain consistency across team communications.
  • Reports and Analytics
    The tool provides comprehensive reporting and analytics features, helping teams monitor performance and optimize their email operations.

Possible disadvantages

  • Cost
    Hiver is a paid service, which might be a barrier for smaller teams or organizations with limited budgets.
  • Gmail Dependency
    The tool is heavily integrated with Gmail, which may limit its utility for organizations that use other email services.
  • Learning Curve
    New users might experience a learning curve as they become accustomed to Hiver's features and workflow.
  • Performance Issues
    Some users have reported occasional performance issues, such as lag or slowing down of Gmail when using Hiver.
  • Limited Mobile Functionality
    The mobile experience of Hiver is not as robust as its desktop counterpart, potentially affecting users who need to manage emails on the go.
  • Seamless Gmail Integration
    Sortd integrates directly with Gmail, transforming your inbox into an organized workspace for tasks, emails, and projects without the need to switch platforms.
  • Visual Task Management
    The tool uses a visually intuitive system that allows users to organize emails and tasks into columns and lists, offering a clear, easy-to-manage overview.
  • Collaborative Features
    Sortd facilitates team collaboration by allowing users to share boards, delegate tasks, and comment directly within the interface.
  • Customizable Boards
    Users can create custom boards and lists tailored to their workflow, providing flexibility in task and project management.
  • Drag-and-Drop Interface
    The drag-and-drop functionality makes it easy to move tasks and emails between lists and columns, streamlining organization.
  • Integrated Notes and Reminders
    Users can add notes and set reminders directly within Sortd, helping to keep relevant information and deadlines in view.
  • Task Prioritization
    Sortd allows users to prioritize tasks, ensuring that high-priority activities stand out and are addressed promptly.

Possible disadvantages

  • Limited Free Plan
    The free version of Sortd has limited features and board quotas, which may be insufficient for users needing more comprehensive functionality.
  • Learning Curve
    Although Sortd is designed to be user-friendly, new users may require time to fully adapt to its interface and functionalities.
  • Gmail Dependency
    The service is primarily built for Gmail users, which means it's not suitable for those using other email providers or platforms.
  • Performance Issues
    Some users have reported occasional performance issues, such as lagging and slow load times, particularly with large volumes of emails and tasks.
  • Mobile App Limitations
    The mobile version of Sortd is not as feature-rich as its desktop counterpart, which can be a drawback for users who rely heavily on mobile management.
  • Cost for Premium Features
    Access to premium features and functionalities requires a subscription, which might be a barrier for individuals or small teams with limited budgets.
  • Privacy Concerns
    As with any third-party email integration tool, there are inherent privacy concerns related to granting access to your email account.

Analysis

An editorial look at what each product does well and who it suits.

Hiver
Sortd

Overall verdict

  • Hiver is considered a good option for teams looking to streamline their email management and enhance productivity without the hassle of switching between different platforms. Its direct integration with Gmail and robust set of features provide an efficient solution for teams that rely heavily on email communication.

Why this product is good

  • Hiver is a widely used tool that integrates directly with Gmail, helping teams manage shared inboxes, collaborate efficiently, and assign tasks seamlessly. It eliminates the need for external help desk software by providing features like email delegation, assignment, and tracking directly within Gmail. Additionally, its simple and intuitive interface requires minimal training, making it accessible for teams of all sizes.

Recommended for

    Hiver is recommended for customer support teams, sales teams, and any organization that wants to manage shared email accounts with greater efficiency. It is particularly beneficial for small to midsize businesses that are already using Google Workspace and want a tool that can easily integrate into their existing workflows.

Overall verdict

  • Sortd is generally considered a good tool for individuals and small to medium-sized teams seeking to improve email management and workflow organization within Gmail. Its intuitive interface and practical features often receive praise from users, though its utility largely depends on individual workflow needs and preferences.

Why this product is good

  • Sortd is designed to enhance productivity by transforming your email and tasks into organized, manageable lists. Integrated directly with Gmail, it allows users to prioritize emails, track important tasks, and collaborate seamlessly without leaving their inbox. Its visual format helps users manage workflows more effectively, making it a useful tool for individuals and teams looking to optimize their email and task management processes.

Recommended for

  • Professionals who rely heavily on email communication and need a structured way to organize their inbox.
  • Teams looking to streamline their task management processes by integrating it directly with email.
  • Users who prefer a visual, list-based approach to managing tasks and emails.

Videos

Walkthroughs and reviews on video.

Hiver 6 videos + Add
Sortd 3 videos + Add

Paysage d'Hiver - Im Wald ALBUM REVIEW

More videos

  • - Giorgio Armani - Vetiver Babylone/D'Hiver Review
  • - (4K) Hiver The Honey Ale By Hiver Beers | Craft Beer Review
  • - Hiver Review: The Best Email Management Tool for Small Businesses?
  • - Hiver for Gmail Review & Tutorial: Best Help Desk Inbox
  • - Hiver Review: 7 Things You Need To Know Before Buying (Best AI-Powered Customer Service Platform)

Sortd - Organize Gmail Into Organized Task Lists

More videos

  • - Sortd
  • - Sortd for Email & Teamwork

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Hiver
Sortd
100% 100%
0% 0%
0% 0%
100% 100%
76% 76%
24% 24%
0% 0%
100% 100%

User comments

Share your experience with using Hiver and Sortd. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Hiver no reviews yet
Sortd no reviews yet
  • 9 Best Tidio Alternatives Compared
    www.tidio.com · Nov 2024

    Hiver is a shared inbox solution designed for businesses using Gmail for customer communication. It integrates directly within Gmail and provides basic help desk features. This software also allows teams to manage...

  • The 24 Best Email Marketing Tools
    webbiquity.com · Aug 2022

    Sortd is a Gmail tool that’s “the perfect place for those emails you aren’t sure what to do with.” Sortd brings email and task management together – if you can’t respond to an email right away, simply drag it to your...

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Hiver 5 mentions
Sortd 0 mentions
  • Is there a better way to have a customer-facing inbox?
    Depending on the potential value of the workflow, https://gmelius.com/ and https://hiverhq.com/ are both pretty awesome. Source: over 3 years ago
  • Email for small business team
    If you're u sing shared inboxes, you may want to consider https://hiverhq.com/ or https://www.dragapp.com/ for doing shared inbox functionality with workspace. Source: over 3 years ago
  • alternative ticketing systems?
    You might want to check out Hiver. It's built on top of Gmail, it's really easy to set up and even easier to grasp. It has all the features that your team would need to run its support operations successfully. And its pretty... Source: over 3 years ago

View more

Tracking Sortd since Mar 2021.

Alternatives to Hiver and Sortd

When comparing Hiver and Sortd, you can also consider the following products.