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Hiver VS Moda

Compare Hiver VS Moda and see what are their differences

Hiver

The modern AI customer service platform

Hiver Landing page
Rating
0 reviews
Alternatives Is it good?
Moda

Run Marketing Automation & do cross-channel Attribution from a single platform. Channels available to create automation - Email, SMS, forms, and Whatsapp. Also, analyze & attribute your paid channels like Facebook, Instagram, Google Ads & Tiktok.

Moda Landing page
Rating
0 reviews
Pricing
Freemium Free trial $15 / Monthly ( Up to 1,000 contacts,Unlimited emails,50 SMS credits)
Alternatives Is it good?
InboxAgent
InboxAgent uses AI to read your shared mailboxes, like info@ and sales@, plus everyone's own inbox, on Microsoft 365, Gmail, Zoho Mail or IMAP. It finds the sales leads and gives each an owner on a board. Never sends from your mailbox. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Hiver should be more popular than Moda. It has been mentioned 5 times since March 2021.

social mentions
5 vs 1
Email Management popularity
100% vs 0%

Base details

Website, pricing, platforms and company facts side by side.

Hiver
Moda
Website hiverhq.com getmoda.io
Pricing
Official pricing
Freemium Free trial $15 / Monthly ( Up to 1,000 contacts,Unlimited emails,50 SMS credits) Official pricing
Platforms —
Shopify
Listed in
Email Automation Customer Support Email Management Email Productivity Productivity Office & Productivity +3
eCommerce Marketing Automation Email Marketing SMS Marketing Retention Marketing Customer Retention Attribution Tracking Cross-Channel Marketing Automation WhatsApp Marketing +6

About Hiver and Moda

In their own words, as submitted to SaaSHub.

Hiver
Moda

Say hello to the customer service platform for the modern AI era. Make exceptional service feel effortless by letting AI agents handle the busywork.

Read more about Hiver

While eCommerce businesses are looking to grow with acquisition channels like paid and influencer marketing, retention marketing through personalized experiences (like Emails & SMS) is becoming critical for businesses to stay profitable. Personalize at scale - level up your retention game...

Read more about Moda

Features and specs

What each product offers, as listed by its team.

Hiver 5 features
Moda 9 features
  • Shared Inboxes
    Hiver allows teams to manage shared inboxes directly within Gmail, enabling collaborative email handling without the need for external software.
  • Email Delegation
    The platform enables users to assign emails to specific team members, streamlining the process of task delegation and ensuring accountability.
  • Notes and Tags
    It provides functionality for adding context to emails via notes and tags, facilitating better communication and organization within the team.
  • Email Templates
    Hiver offers customizable email templates to improve response times and maintain consistency across team communications.
  • Reports and Analytics
    The tool provides comprehensive reporting and analytics features, helping teams monitor performance and optimize their email operations.

Possible disadvantages

  • Cost
    Hiver is a paid service, which might be a barrier for smaller teams or organizations with limited budgets.
  • Gmail Dependency
    The tool is heavily integrated with Gmail, which may limit its utility for organizations that use other email services.
  • Learning Curve
    New users might experience a learning curve as they become accustomed to Hiver's features and workflow.
  • Performance Issues
    Some users have reported occasional performance issues, such as lag or slowing down of Gmail when using Hiver.
  • Limited Mobile Functionality
    The mobile experience of Hiver is not as robust as its desktop counterpart, potentially affecting users who need to manage emails on the go.
  • Connect & automate your any eCommerce store with 100+ customer touch-points.
  • Automate personalized Emails & SMS at scale without any technical knowledge.
  • Choose from Ready-to-use 500+ Email & SMS templates to save time or create your own using drag-n-drop builder.
  • Setup automation flows for Welcome, Cart Abandoned, Order Status, Upsells, Reviews & more.
  • Get 20+ prebuilt segments from Loyals to Churn Potentials for truly personalized messages!
  • Segment customers into N-number of groups based on behaviours or attributes such as demographics, purchase history, order value, and more.
  • Get real-time insights and analyze store performance, growth, campaigns, and flows.
  • Built-in 20+ Pre & Post Purchase Automations or Setup your own Flows with Drag-and-drop flow builder.
  • Detailed Store Performance & different campaigns dashboard with enhanced reportings.

Analysis

An editorial look at what each product does well and who it suits.

Hiver
Moda

Overall verdict

  • Hiver is considered a good option for teams looking to streamline their email management and enhance productivity without the hassle of switching between different platforms. Its direct integration with Gmail and robust set of features provide an efficient solution for teams that rely heavily on email communication.

Why this product is good

  • Hiver is a widely used tool that integrates directly with Gmail, helping teams manage shared inboxes, collaborate efficiently, and assign tasks seamlessly. It eliminates the need for external help desk software by providing features like email delegation, assignment, and tracking directly within Gmail. Additionally, its simple and intuitive interface requires minimal training, making it accessible for teams of all sizes.

Recommended for

    Hiver is recommended for customer support teams, sales teams, and any organization that wants to manage shared email accounts with greater efficiency. It is particularly beneficial for small to midsize businesses that are already using Google Workspace and want a tool that can easily integrate into their existing workflows.

No analysis of Moda yet.

Videos

Walkthroughs and reviews on video.

Hiver 6 videos + Add
Moda 2 videos + Add

Paysage d'Hiver - Im Wald ALBUM REVIEW

More videos

  • Review - Giorgio Armani - Vetiver Babylone/D'Hiver Review
  • Review - (4K) Hiver The Honey Ale By Hiver Beers | Craft Beer Review
  • Review - Hiver Review: The Best Email Management Tool for Small Businesses?
  • Tutorial - Hiver for Gmail Review & Tutorial: Best Help Desk Inbox
  • Review - Hiver Review: 7 Things You Need To Know Before Buying (Best AI-Powered Customer Service Platform)

Moda - Customer Data & Engagement Platform for DTC Brands

More videos

  • Demo - Moda : all-in-one Ecommerce growth platform

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Hiver
Moda
100% 100%
Email Management
0% 0%
0% 0%
Email Marketing
100% 100%
100% 100%
Email Productivity
0% 0%
0% 0%
eCommerce
100% 100%

User comments

Share your experience with using Hiver and Moda. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Hiver no reviews yet
Moda no reviews yet
  • 9 Best Tidio Alternatives Compared
    www.tidio.com · Nov 2024

    Hiver is a shared inbox solution designed for businesses using Gmail for customer communication. It integrates directly within Gmail and provides basic help desk features. This software also allows teams to manage...

We have no reviews of Moda yet. Be the first one to post

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Hiver 5 mentions
Moda 1 mention
  • Is there a better way to have a customer-facing inbox?
    Depending on the potential value of the workflow, https://gmelius.com/ and https://hiverhq.com/ are both pretty awesome. Source: over 3 years ago
  • Email for small business team
    If you're u sing shared inboxes, you may want to consider https://hiverhq.com/ or https://www.dragapp.com/ for doing shared inbox functionality with workspace. Source: over 3 years ago
  • alternative ticketing systems?
    You might want to check out Hiver. It's built on top of Gmail, it's really easy to set up and even easier to grasp. It has all the features that your team would need to run its support operations successfully. And its pretty... Source: over 3 years ago

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