
Freshdesk
MailClark
Nylas Mail
Clean Email
Email Signature Rescue
Front
DuoCircle
The modern AI customer service platform

LinearB
Swarmia
Jellyfish.ai
Waydev
Sleuth
GitPrime
WakaTime
DevPerform turns your GitHub data into delivery metrics, team-health signals, engagement surveys, and AI insights — see what's slow and why, in one place.

Which is more popular?
Based on our record, Hiver seems to be more popular. It has been mentioned 5 times since March 2021.
Website, pricing, platforms and company facts side by side.
|
|
|
|
|---|---|---|
| Website | hiverhq.com | devperform.io |
| Pricing | ||
| Listed in |
In their own words, as submitted to SaaSHub.


Say hello to the customer service platform for the modern AI era. Make exceptional service feel effortless by letting AI agents handle the busywork.
DevPerform is engineering intelligence for engineering leaders: delivery metrics and developer sentiment in one product, so when a number moves you can ask the team about it and see both answers side by side. Connect GitHub, GitLab, or Bitbucket and DevPerform computes DORA metrics, phased cycle...
What each product offers, as listed by its team.


Possible disadvantages
Possible disadvantages
An editorial look at what each product does well and who it suits.


Overall verdict
Why this product is good
Recommended for
Hiver is recommended for customer support teams, sales teams, and any organization that wants to manage shared email accounts with greater efficiency. It is particularly beneficial for small to midsize businesses that are already using Google Workspace and want a tool that can easily integrate into their existing workflows.
Overall verdict
Why this product is good
Recommended for
Walkthroughs and reviews on video.
Paysage d'Hiver - Im Wald ALBUM REVIEW
More videos
No DevPerform videos yet. You could help us improve this page by suggesting one.
How often each product is chosen within a category, 0–100% relative to the other.


As answered by people managing Hiver and DevPerform.
DevPerform's answer:
Engineering leaders — VPs, directors, and team leads — at software teams of any size, from a small startup to a large enterprise. DevPerform is self-serve, so small teams can start in minutes, and it scales to large orgs and monorepos without agents or CI changes. Any company building software on GitHub, GitLab, or Bitbucket is a fit.
DevPerform's answer:
DevPerform was built by engineers who kept seeing the same gap: delivery dashboards that flag a slow week but can't explain it, and engagement surveys nobody acts on. Putting the two in one loop — number moves, team explains, leadership commits, next survey shows the follow-through — turned out to be the product. Launched in 2026, bootstrapped and self-serve from day one.
DevPerform's answer:
DevPerform pairs delivery metrics (DORA, cycle time, review health) with anonymous developer surveys in one product. Metrics tell you what is slow; surveys tell you why — and when a number moves you see both side by side, then close the loop: mark a survey dimension as a focus area, set a goal on it, and the next wave shows whether it worked.
DevPerform's answer:
It's self-serve end to end where most of this category is sales-led: an instant demo with no signup, a free public repo benchmark, public pricing from $0, and a 14-day Pro trial with no credit card. Setup reads your GitHub, GitLab, or Bitbucket metadata directly — no agents on developer machines, no CI changes — and everything ships on two public tiers with no seat minimums or annual-only contracts.
DevPerform's answer:
React + TypeScript frontend, Python (FastAPI) backend, PostgreSQL, deployed on Kubernetes. Data comes from the GitHub, GitLab, and Bitbucket APIs — repository metadata only; source code is never stored.
Share your experience with using Hiver and DevPerform. For example, how are they different and which one is better?
External articles and on-site reviews we used to compare the two products.


Hiver is a shared inbox solution designed for businesses using Gmail for customer communication. It integrates directly within Gmail and provides basic help desk features. This software also allows teams to manage...
We have no reviews of DevPerform yet. Be the first one to post
Recommendations tracked on public social media and blogs since March 2021.


Depending on the potential value of the workflow, https://gmelius.com/ and https://hiverhq.com/ are both pretty awesome. Source: over 3 years ago
If you're u sing shared inboxes, you may want to consider https://hiverhq.com/ or https://www.dragapp.com/ for doing shared inbox functionality with workspace. Source: over 3 years ago
You might want to check out Hiver. It's built on top of Gmail, it's really easy to set up and even easier to grasp. It has all the features that your team would need to run its support operations successfully. And its pretty... Source: over 3 years ago
Tracking DevPerform since Jul 2026.
When comparing Hiver and DevPerform, you can also consider the following products.

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Compare Freshdesk to Hiver or DevPerform:

LinearB delivers software leaders the insights they need to make their engineering teams better through a real-time SaaS platform. Visibility into key metrics paired with automated improvement actions enables software leaders to deliver more.
Compare LinearB to Hiver or DevPerform:


Swarmia is an engineering productivity software trusted by 600+ engineering teams worldwide. Use key engineering metrics to unblock the flow, align engineering with business objectives, and drive continuous improvement.
Compare Swarmia to Hiver or DevPerform:

The Nylas Cloud API powers your application with email, calendar & contacts features. Built-in features for better email, calendar, and contact management.
Compare Nylas Mail to Hiver or DevPerform:

Anti-spam email addon. Secure your email with the smartest AI anti-spam filter.
Compare Jellyfish.ai to Hiver or DevPerform: