Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk should be more popular than Hinge. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
If you are looking for something serious then Hinge for sure. Source: about 1 year ago
The world of online dating has brought about a new term: the "Phone Zone." This term refers to the situation in which two people are constantly texting each other but never actually meet in person. Hinge, a popular dating app, reports that over half of its users have found themselves in the Phone Zone in the past three months alone. While texting is an easy way to connect with someone, it can make it difficult to... Source: about 1 year ago
I've been using Hinge (premium user) for about 6/7 months, and suddenly got banned last week. I reached out to customer service to find out why and they said I violated the terms of service, but refused to disclose any further information about what I supposedly violated. As a result, I am now permanently banned and any subsequent accounts I create will be deleted. Source: over 1 year ago
The font that is used on the branded website and also the app is Modern Era. Solved! Source: over 1 year ago
Just try Hinge. If you're in a city of any size, there will be plenty of professional women as well as attractive golddiggers. Hinge is a little classier and a little more dating-oriented than Tinder. What matters is that the numbers are there, you'll immediately see a range of attractive women. Source: almost 2 years ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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