Software Alternatives, Accelerators & Startups

HeyForm VS Userback

Compare HeyForm VS Userback and see what are their differences

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HeyForm logo HeyForm

Paperless data collection with better data insights

Userback logo Userback

Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.
  • HeyForm Landing page
    Landing page //
    2023-09-06

HeyForm is a form application suite that allows you to create beautiful online forms and collect information from users, without any technical knowledge or skills.

It can be used for a survey, quiz, job application, event registration, contact form as well as many other ways. It doesnโ€™t require any technical skills to efficiently create online forms that look and behave in a professional manner.

You can get started for free, and upgrade to premium plans anytime to embrace more useful features as you wish.

โš™๏ธ Features of HeyForm

  • Unlimited projects
  • Unlimited forms
  • Drag & drop builder
  • 40+ field types
  • Field validations
  • Export your data
  • Share to multiple channels
  • Say bye to spam
  • File Upload
  • Prioritize your privacy
  • Your data is safe and secure
  • Userback Collect user feedback
    Collect user feedback //
    2024-08-15
  • Userback Launch targeted user surveys
    Launch targeted user surveys //
    2024-08-15
  • Userback Watch session replays to better understand issues
    Watch session replays to better understand issues //
    2024-08-15
  • Userback Manage feedback and resolve issues faster
    Manage feedback and resolve issues faster //
    2024-08-15
  • Userback Integrate with your favorite tools
    Integrate with your favorite tools //
    2024-08-15

Userback is a powerful visual feedback and bug-tracking platform tailored for SaaS teams looking to enhance their product development process. With Userback, you can easily capture and manage user feedback through annotated screenshots, session replays, and customizable surveys. This ensures that every piece of feedback is actionable, helping you identify and resolve issues quickly.

Designed to integrate seamlessly with popular project management tools like Jira, Trello, Asana, and Slack, Userback streamlines communication and ensures that feedback is delivered directly to your teamโ€™s workflow. Whether you're building new features or refining existing ones, Userback provides the insights needed to create products that resonate with your users.

Userback's intuitive interface and powerful automation features make it easy to prioritize and act on feedback, enabling teams of all sizes to build better products faster. Whether you're a product manager, designer, or developer, Userback helps you stay connected with your users, delivering the data you need to improve user satisfaction and drive product success.

HeyForm

Pricing URL
-
$ Details
Platforms
-

Userback

$ Details
freemium
Platforms
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari
Startup details
Country
Australia
State
Queensland
City
Brisbane
Founder(s)
Lee Le, Jonathan Tobin, Matthew Johnson
Employees
10 - 19

HeyForm features and specs

  • User-Friendly Interface
    HeyForm offers a clean and intuitive interface that makes it easy for users to create and manage forms without requiring advanced technical skills.
  • Customizable Templates
    Users have access to a variety of customizable templates, allowing them to quickly set up forms suited to their specific needs.
  • Integration Options
    HeyForm integrates with various third-party applications, enabling users to connect their forms with tools they already use for a more streamlined workflow.
  • Responsive Design
    Forms created with HeyForm are mobile-friendly and automatically adjust to different screen sizes, improving accessibility for respondents.
  • Data Analytics
    HeyForm provides data analytics features that help users gain insights from form responses, making it easier to make informed decisions.

Possible disadvantages of HeyForm

  • Limited Advanced Features
    While suitable for basic form creation, HeyForm may lack some of the advanced features that more robust form-building platforms offer, such as conditional logic.
  • Customer Support
    Some users may find customer support options limited or less responsive compared to other platforms that have more extensive support networks.
  • Pricing Structure
    Depending on the userโ€™s needs, some may find the pricing structure less competitive, especially when compared with other platforms offering similar features for lower costs.
  • Customization Limitations
    While templates are customizable, there may be limitations to how much users can personalize their forms beyond the available options.
  • Learning Curve for Advanced Features
    Some users may experience a learning curve when trying to utilize more complex functionalities within the platform.

Userback features and specs

  • Screenshot Capturing
  • Screen Recording
  • Annotations
  • Integrations
  • Collaboration Tools
  • Clean UI
  • Customizable
  • Feedback widget
  • Feedback & Commenting
  • Free Trial
    14-day free trial, no credit card required
  • GDPR Compliant
  • Browser Extensions
  • Branding
  • Surveys

Analysis of HeyForm

Overall verdict

  • Overall, HeyForm is a good choice for those seeking a straightforward and efficient form-building tool. Its user-friendly design and robust features serve a wide range of needs, from small personal projects to larger business requirements.

Why this product is good

  • HeyForm is an online form builder that offers an intuitive user interface, a variety of customizable templates, and seamless integration capabilities with other platforms. It is known for its ease of use, which makes it accessible to users with limited technical knowledge. The platform also provides strong data security features and real-time analytics, making it a solid choice for businesses and individuals looking to collect and analyze data efficiently.

Recommended for

  • Small to medium-sized businesses needing data collection forms
  • Individuals seeking an easy-to-use form builder
  • Organizations looking for customizable forms with strong data security
  • Users who need integration with other productivity and data management tools

Analysis of Userback

Overall verdict

  • Userback is considered a strong choice for teams looking for an easy-to-use and efficient feedback solution. Its visual feedback features are particularly valuable for identifying and resolving issues quickly. However, the suitability of Userback might depend on the specific needs and workflows of your team.

Why this product is good

  • Userback is a feedback and bug reporting tool that integrates directly with your website or product, offering a simplified process for capturing user feedback, suggestions, and bug reports. It provides visual feedback tools, such as screenshot and annotation capabilities, which enhance communication between users and developers. The platform also supports seamless integration with popular project management and communication tools, making it efficient for teams to address feedback.

Recommended for

  • Web development teams looking to gather focused feedback during development.
  • Product teams seeking a streamlined method for collecting user insights.
  • Businesses that need a tool to easily manage and act on customer feedback and bug reports.

HeyForm videos

Introducing the HeyForm Platform | HeyForm

Userback videos

Userback Explainer Video

Category Popularity

0-100% (relative to HeyForm and Userback)
Form Builder
100 100%
0% 0
Customer Feedback
0 0%
100% 100
Productivity
100 100%
0% 0
Visual Bug Reports
0 0%
100% 100

Questions & Answers

As answered by people managing HeyForm and Userback.

What makes your product unique?

Userback's answer:

Userback stands out due to its emphasis on visual feedback and seamless integration into existing workflows. Unlike traditional feedback tools, Userback allows users to capture annotated screenshots, session replays, and detailed user insights directly from your website or application. This level of visual detail makes it easier for teams to understand and address issues quickly. Additionally, Userback's integrations with popular project management tools like Jira, Trello, Asana, and Slack ensure that feedback is instantly actionable, keeping your development process efficient and user-focused.

Why should a person choose your product over its competitors?

Userback's answer:

Userback offers a unique combination of visual feedback tools, customizable user surveys, intuitive user experience, and powerful integrations that set it apart from competitors. The platform's ability to capture detailed, visual feedback directly from users reduces the back-and-forth often associated with bug tracking and issue resolution. Moreover, Userback's customizable feedback forms and automated workflows make it easy to tailor the platform to your specific needs, whether you're a small team or a large organization. By choosing Userback, you ensure that your development process is driven by clear, actionable insights that lead to better products and happier users.

How would you describe the primary audience of your product?

Userback's answer:

Userbackโ€™s primary audience includes product managers, UX/UI designers, software developers, and customer support teams in SaaS companies and digital agencies. These professionals rely on Userback to streamline the feedback collection process, improve communication between teams, and deliver products that align with user expectations. Whether working on a new feature or refining an existing product, Userback helps these teams stay connected with their users and make data-driven decisions that enhance the overall user experience.

What's the story behind your product?

Userback's answer:

Userback was born out of a desire to bridge the gap between users and product teams by making feedback collection more efficient and actionable. The founders recognized that traditional feedback tools often lacked the ability to convey the visual context needed to truly understand user issues. To solve this, they created a platform that combines visual feedback with powerful integrations, allowing teams to capture, manage, and act on feedback in real-time. Since its inception, Userback has grown into a trusted tool for thousands of teams worldwide, helping them build products that users love.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare HeyForm and Userback

HeyForm Reviews

  1. Amadou Dembele
    Simplicity Meets Power.

    Using HeyForm has been a breeze.Creating forms is effortless thanks to its straightforward interface, and the customizable templates ensure everything looks polished. It works beautifully on any device, So I never worry about accessibility.

    But itโ€™s the analytics that truly elevate this toolโ€”turning raw data into actionable insights effortlessly. Integration with other tools is seamless, making workflows smoother and more efficient.

    HeyForm isnโ€™t just another form builder; itโ€™s a complete solution for modern data collection. Whether youโ€™re an individual or part of a team, it offers everything you need to stay ahead. Five stars, no hesitation.

  2. Md. R Hossain

    HeyForm stands out as a powerful tool for paperless data collection, offering a seamless and efficient way to gather, manage, and analyze data. With its focus on user experience and functionality, it caters to both individual users and businesses looking to simplify their workflows. Hereโ€™s a closer look at its key features:

    Key Strengths - User-Friendly Interface, Customizable Templates, Integration Options, Responsive Design, Data Analytics.

    ๐Ÿ Competitors: Clearbit Forms, Jotform
  3. Aboubacar Sissoko
    HeyForm Simplified Data Collection Done Right

    If you're looking for a hassle-free way to manage data collection,heyForm is your answer. The interface is incredibly easy to use, perfect for both beginners and pros. Customizable templates? Check. Responsive design? Absolutelyโ€”it works smoothly on all devices.

    But what truly shines is its data analytics. It doesnโ€™t just collect information; it helps you understand it with actionable insights. And if you rely on other tools, the integration options are seamless, making it an effortless addition to your workflow.

    HeyForm isnโ€™t just another form builderโ€”itโ€™s a productivity booster. For businesses or individuals seeking reliable and insightful data solutions, this tool delivers on all fronts. Give it a tryโ€”you wonโ€™t be disappointed.

Userback Reviews

We have no reviews of Userback yet.
Be the first one to post

Social recommendations and mentions

Based on our record, HeyForm should be more popular than Userback. It has been mentiond 29 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HeyForm mentions (29)

  • Show HN: Typeform was too expensive so I built my own forms
    Poked around the code a little bit, it doesn't seem that it is intended to be able to drop into another project and then use as a custom form builder for that project. Any plans for something like this? A lot of the infrastructure and framework (next/js) seem heavily built into the codebase. I would have to use supabase? If you're working towards something that developers can drop in, take a look at... - Source: Hacker News / about 1 year ago
  • free-for.dev
    HeyForm.net - Drag and drop online form builder. Free tier lets you create unlimited forms and collect unlimited submissions. Comes with pre-built templates, anti-spam, and 100MB file storage. - Source: dev.to / over 3 years ago
  • Buy me a coffee alternative for content creators!
    Try heyform.net if you're a content creator looking to collect feedback and donations. HeyForm allows content creators to convert their followers into supporters. You can create a simple payment form that followers can use to send you feedback and buy you a coffee (donate). Note: there's a 5% platform commission rate. Source: over 3 years ago
  • During July, the HeyForm product team added several new features to the application, as well as making some changes to our home page and inner pages. Check out our new features and provide us with your feedback.
    One of our new feature is HeyForm Logic, it lets you build a form that responds to people's answers. Respondents can skip irrelevant questions and don't have to see questions unrelated to them. Check out our new feature "HeyForm Logic" and please provide us with your feedback: https://heyform.net/. Source: about 4 years ago
  • Our new online form builder, HeyForm. Need your valuable opinions.
    We would like you guys to go through the look and feel of the UI and design of the website. Your valuable feedback is very important for us. It will help us to improve to grow more. Try for free: https://heyform.net/. Source: about 4 years ago
View more

Userback mentions (3)

  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one location. Check it out here: https://userback.io/. Source: about 3 years ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: almost 4 years ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The other three unblocked URLs are all neccessary for the page to load properly along with many other sites on the internet. Source: almost 4 years ago

What are some alternatives?

When comparing HeyForm and Userback, you can also consider the following products

Tally.so - The simplest way to create forms, for free.

Marker.io - Visual feedback and bug reporting tool for websites

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Fillout.com - Make powerful forms instantly with AI

BugHerd - BugHerd: The Website Feedback Tool for Agencies