Software Alternatives, Accelerators & Startups

HEY VS LiveChat

Compare HEY VS LiveChat and see what are their differences

HEY logo HEY

Email at its best, new from Basecamp.

LiveChat logo LiveChat

LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.
  • HEY Landing page
    Landing page //
    2023-07-06
  • LiveChat Landing page
    Landing page //
    2023-06-16

HEY

Website
hey.com
$ Details
paid Free Trial $99.0 / Annually
Platforms
-
Release Date
-

LiveChat

$ Details
paid Free Trial $20.0 / Monthly (1 agent)
Platforms
Browser iOS Windows Mac OSX Linux REST API JavaScript Wordpress Shopify Magento Android
Release Date
2002 June

HEY videos

Hey Review: Why this $99 per year email is Superhuman's Most Exciting Challenger | Keep Productive

More videos:

  • Review - All You Need to Know About Hey.com
  • Review - HEY Email Review (and Full Tour)!
  • Review - HEY.com changed the way I email…
  • Review - Why are Hey Dudes suddenly everywhere?

LiveChat videos

LiveChat Demo: All Features You Must Know in LiveChat!

More videos:

  • Tutorial - LiveChat Product Tour: See How Easy It Is To Use Live Chat!
  • Tutorial - Setting Up LiveChat

Category Popularity

0-100% (relative to HEY and LiveChat)
Email
100 100%
0% 0
Customer Support
0 0%
100% 100
Email Clients
100 100%
0% 0
Live Chat
0 0%
100% 100

User comments

Share your experience with using HEY and LiveChat. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare HEY and LiveChat

HEY Reviews

ProtonMail Compares Apple to Mafia, Says App Was Forced Into In-App Purchases in 2018
Apple apparently told ProtonMail "out of the blue" that it was required to add an in-app purchase option to stay in the ‌App Store‌. Similar to the situations with HEY and Wordpress earlier this year, ProtonMail had a mention of paid plans in the app, which prompted Apple to ask for the same subscription options to be offered via in-app purchase.

LiveChat Reviews

9 Best ManyChat Alternatives & Competitors in 2024
LiveChat interface is detailed and comprehensive, while also simple enough for any freelancer or business. The user interface (UI) also gives customers all the information they need to support their business on one screen, without being distracting or imposing. One of the most useful integrations is Facebook Messenger that enables you to chat with your customers from your...
Source: www.tidio.com
alternatives to Tawk.to - Tiledesk Free Live Chat
LiveChat is another alternative to Tawk.to, but it provides more integrations. Also, LiveChat enables agents to talk with more than one customer in real-time, a significant feature for eCommerce to improve customer engagement. It also has other support tools for sales, integrations, and analytics. It is an influential Tawk.to alternative that supports many languages and...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Similar to Tawk.to, LiveChat is easy to use and integrates with your business websites. It has a wide range of service packages too. So, whether you’re a solo professional with a single site, or a large business owner with multiple sites and hundreds of employees, LiveChat can accommodate your needs.
Source: www.tidio.com
What are alternatives to LiveChat?
You can read a comprehensive comparison of HelpCrunch and LiveChat here. In a nutshell, here are some areas where HelpCrunch can become your favorite tool over any other alternative:
Source: www.quora.com
Looking for a better alternative to LiveChat?
With HelpСrunch, you get more than just aperfect live chat solution while paying less. We can also migrate your LiveChat data for free.
Source: helpcrunch.com

Social recommendations and mentions

Based on our record, HEY seems to be a lot more popular than LiveChat. While we know about 21 links to HEY, we've tracked only 2 mentions of LiveChat. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HEY mentions (21)

  • HEY.com Review: A Game-Changer or A Gimmick?
    In June 2020, Basecamp decided to take on the giants of email service providers with the launch of HEY.com, aiming to revolutionize the way we interact with our inboxes. Touted as the email service for those who love email but hate its clutter, HEY.com has certainly generated buzz. But does it live up to the hype? Let's delve into its features, usability, and overall value proposition. - Source: dev.to / about 2 months ago
  • Don't upload your PWA to the app stores
    HEY is a big company, with financial resources and a large social media following. If even they feel bullied by Apple, just imagine what it's like for smaller app developers. And HEY is not even a PWA – it's a native app. - Source: dev.to / 5 months ago
  • Thinking about what to do if Basecamp/Hey look like they are going under
    I like to use software by smaller companies with a focus on privacy. I am now starting to regret putting my full email support behind hey.com. With 1/3 of the Basecamp employees bailing I'm concerned if Hey.com will survive and the disruption that is going to be informing everyone that I've had to change emails. I went in big on Hey using it both for personal and work email. Source: about 3 years ago
  • Hey for domains... the right way.
    Well one of the key selling points of the personal account is that you get a hey.com address. On the flip side they developed the business account and everything around it to use the customer's domain. I'm just guessing, however I suspect it is something along the lines of:. Source: about 3 years ago
  • Frontend components with Golang
    Try Turbo? It's basically iframe-like navigation that make backend rendered pagelets feel like SPA. It's the underlying of Hey webmail. Source: about 3 years ago
View more

LiveChat mentions (2)

  • Suggestion for a live chat on WordPress website
    Some of it is going to depend on your budget and needs. Many (most?) livechat providers offer WP functionality. For example, livechat.com has a free WP plugin to offer livechat on WP sites:. Source: about 2 years ago
  • Concerns regarding my first professional project
    I am free to use any existing library or whatnot, what I was wondering is how easy it is to implement and deploy. I'm not being asked to build a full live chat from scratch, just try and implement a solution that won't add monthly charges to the predicted monthly cost of the website (ie pre-made solutions such as livechat.com that would cost atleast $16/mo). Source: about 3 years ago

What are some alternatives?

When comparing HEY and LiveChat, you can also consider the following products

Mailo - Mailo is an email client where you can send and receive emails to and from anyone with an email address.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Horde - Horde Groupware is a free, enterprise ready, browser based collaboration suite.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Soverin - Soverin is the honest email service that doesn’t sell your data.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!