Software Alternatives, Accelerators & Startups

Herbie.ai VS Intercom

Compare Herbie.ai VS Intercom and see what are their differences

Herbie.ai logo Herbie.ai

Herbie is a full time, multicultural, multi-ethnic, multilingual and multi-voice culture Virtual Smart Assistant who can speak to your customers and help them with all their queries, transactions and many.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Herbie.ai Landing page
    Landing page //
    2022-02-13

Herbie Advanced & Matured Conversational AI Chatbot. Two Way Voice-Enabled Speaking Smart Assistant who can serve your customers conversationally both on voice & text.

Herbie is a full time, multicultural, multi-ethnic, multilingual and multi-voice culture digital smart assistant who can speak to your customers and support them by resolving their queries, purchases and so on. With 24x 7x 365 energetic support and Unified approach, Herbie is available on 13 + social channels. Herbie digitally transforms your business by interacting with your customers in their preferred language. This artificially intelligent bot, an unprecedented and sophisticated voice assistant is far beyond conventional Chatbot.

  • Intercom Landing page
    Landing page //
    2023-07-05

Herbie.ai

Website
herbie.ai
Pricing URL
-
$ Details
freemium
Platforms
Android iOS Web Mac OSX Linux Slack Cloud Facebook Messenger
Release Date
2019 February

Intercom

$ Details
-
Platforms
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Herbie.ai features and specs

  • Easy to Set-up and use: Yes
  • Free Trial: Free trial available
  • Fast: Yes
  • Demo: Free Demo
  • Boosting Brand Value: Helps to increase in Sales Revenue
  • 24 x 7 x 365: Serve your Visitors / Customers / Employees / Suppliers 24 x 7 x 365
  • 13+ Social Media Channels: Instantly launch across 13+ Social Media Channels

Intercom features and specs

No features have been listed yet.

Herbie.ai videos

Education Chatbot

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Herbie.ai and Intercom)
AI
100 100%
0% 0
Customer Support
0 0%
100% 100
Chatbots
100 100%
0% 0
CRM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Herbie.ai and Intercom

Herbie.ai Reviews

  1. This AI enabled live chat software improved my business

    It has a lot of features with Ease of use, great with FB messenger chat integration. A very good level and very advanced functionalities. Impressed with the way the AI chatbot works

    🏁 Competitors: Floatbot AI Agent Assist, haptik, Engati
    👍 Pros:    Good quality|Easy integration|Improves your productivity
    👎 Cons:    Costly

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Social recommendations and mentions

Intercom might be a bit more popular than Herbie.ai. We know about 6 links to it since March 2021 and only 6 links to Herbie.ai. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Herbie.ai mentions (6)

  • Your best tips to make your business thrive?
    Since you are done marketing, you will have the clear view of targeting customer. Build your Audience easily using your website with Conversational AI chatbot can help you to increase sales, resolving customer queries, purchases and so on. You can also use AI chatbot in platforms like WhatsApp, Facebook, Twitter and can integrate with CRM. It can be used in vertical sectors to transforms your business. Source: about 1 year ago
  • Feedback for growing my No BS Startup Guide: Validate, Launch and Grow your startup 3-5x faster with 400+ Step by Step action items.
    I think its for a promotional Thread, instead people now a days are clever and using Two- way Voice based technology like us, and generate more enquiry and brand products. Source: about 1 year ago
  • Looking Ways to improve your Business organically
    If you are looking to improve your business beyond normal way, then grow your business and increase sales and resolving Conversational AI Chatbot Assistant. It helps your business in upscaling the business, this can be done in a variety of ways, such as through an API, a webhook, or even directly into the codebase. Chatbot integration allows businesses to automate customer service tasks and provide customers with... Source: about 1 year ago
  • Can you imagine what your business would look like if an automated system works 24/ 7?
    Did we imagine? That automation will be helping the human task and help in upscaling the business. Technology that helps humans to solve customer queries in a two-way conversational way, reduce labor cost, focus on other aspects of the business. Finally, it would provide customers with a more reliable and consistent experience, as the automated system would be able to respond quickly and accurately to customer... Source: over 1 year ago
  • Whitepaper: Why Conversational AI is the customer service of tomorrow
    AI Smart Assistant is a type of artificial intelligence (AI) technology that enables users to interact with their devices in a more natural and intuitive way. It is designed to understand natural language, interpret user commands, and provide relevant information or services. AI Smart Assistants are becoming increasingly popular as they make it easier for users to access information and services quickly and... Source: over 1 year ago
View more

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing Herbie.ai and Intercom, you can also consider the following products

Kore.ai - Kore.ai is the only AI chatbot platform built with the enterprise in mind. Build NLP-ready chatbots that use ML and AI to complete all types of tasks. Demo Now

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

haptik - The first always-on metronome for Apple Watch

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Dialogflow - Conversational UX Platform. (ex API.ai)

Drift - A messaging app that helps you grow your business.